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Position OverviewThe purpose of this position is to provide exceptional onsite support by combining Facilities Coordination, FrontofHouse (Reception), and Mailroom Operations responsibilities to deliver a seamless workplace experience for employees and visitors at the Hawthorn office. This parttime role ensures operational excellence, compliance, and customer service aligned with CBRE standards and client SLAs.Key ResponsibilitiesFacilities CoordinationManage work orders in CMMS (IFM Hub), ensuring SLA compliance and accurate records.Coordinate contractors: schedule, escort, manage permitstowork and inductions.Support and coordinate preventive maintenance and statutory compliance (fire systems, HVAC, etc.).Liaise with landlord and property managers for base building issues, repairs, and building services coordination.Maintain consumables, stationery and pantry items.Participate in safety programs, hazard reporting, and emergency procedures.Provide weekly updates and maintain compliance trackers.Reception / FrontofHouse duties: greet visitors, manage signin/out, issue passes, and ensure adherence to site safety briefings.Handle calls, emails, and walkup queries; elevate service requests as needed.Coordinate meetingroom bookings, AV checks (basic), and catering logistics.Maintain professional presentation and client brand standards in the lobby.Mailroom Operations: receive, sort, and dispatch mail and parcels; maintain accurate logs.Manage secure deliveries and notify recipients promptly.Track and replenish mailroom consumables (satchels, labels, packaging).About YouStrong customer service and communication skills.Experience in facilities operations and/or office management.Ability to liaise professionally with landlords, property managers, and vendors.Proficiency in Microsoft 365 and CMMS platforms.Ability to multitask and prioritize effectively.Knowledge of WHS principles and emergency procedures.Familiarity with contractor management and compliance processes.What''s in it for you?People are the foundation upon which our success is built. Our company is diverse and so are the opportunities for professional and career development. Our people are free to expand their skills and knowledge to drive their careers and reach their full potential. We value flexibility and our people work in ways that meet their work/life commitments and support their wellbeing, development and performance. Our people benefit from a range of educational, financial, lifestyle, health and wellbeing benefits and programs, corporate partnerships and discounts, CBRE Cares Foundation, competitive leave offerings and paid volunteer days.Can we inspire you to join us?At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed.#J-18808-Ljbffr