Job Title

About Us CBRE Data Center SolutionsCBRE Data Center Solutions (DCS) is a global leader in delivering integrated real estate, facilities, and technology solutions across the entire data centre lifecycle.Our team brings deep expertise across all DCS service lines, combining capital markets insight with technical excellence to unlock value for data centre owners, occupiers, and investors worldwideAbout the role:A customer and team facing role to provide exceptional customer service and business support to contribute to the continued growth and success of the Business, to provide a comprehensive and flexible administration service to the CBRE Data Centre Solution Clients.Reporting To:Account Manager/Critical Facilities ManagerWorks with:Local contract support team, Finance and Contract Manager, working closely with operations team on site to ensure any administrative requests raised by Operations team are met.About the Job:To provide exceptional customer service and comprehensive financial and administrative services to the client and the contract. To be successful in the role it is key that the Contract Support understands procedures, processes, and operates them to the required standards.All details are provided for guidance only; they do not necessarily limit the responsibilities and accountabilities of the job. Full details of employment terms are provided within offers of employment, and appropriate policies within the Company.What You''ll Do:FinanceEnsure integrity of financial transactions form contract. Maintaining the WIP, Open purchase orders and debt to agreed contractual defined parameters.Create accurate purchase orders in a timely mannerCreate/ raise extra works jobsAttend and actively participate in weekly finance meeting with contract manager/subcontractors/ Clients etcRegularly review and process supplier invoicesRaise sales invoices (complete billing) in line with contractual and company deadlinesAssist with month end financial reporting and ensure deadlines are met.Support the preparation and delivery of monthly Contract Reviews.Co-ordination of the billing application, calculating margins, raising invoices, and submitting to clientChasing of debt to keep within contractual termsCreation and review of management reports such as P&L, WiP, Unbilled Revenue, Debt, OPO''s & Invoice PoolRaising Purchase OrdersReviewing open Purchase OrdersPolicy and procedure complianceProcessing supplier invoices and resolving any queriesComprehensive spend trackingWeekly report submission to include WiP, Unbilled Revenue, Debt, Invoice Pool and OPO updatesReporting on In Scope and Out of Scope worksDrive high quality financial performance to influence P&L result.Ad-hoc reporting as requested by Business Unit or Business/Finance.Housekeeping of CBRE Client specific systems.People & DevelopmentPromote CBRE culture throughout the teamsSickness & absence reportingHoliday trackingReporting changes in Org Structure to the wider teamCollate and process timesheets & expenses and provide training for teamMaintain people records such as training, new starters / leavers (notification; System Set-Up; IT Requests)Communicate effectively and build/maintain relationships at all levels with internal and external customers.Answer calls and emails in a professional and timely manner.Attend and participate in any relevant training coursesAttend regular role specific meetings to share best practice.ContractAssist in compiling Site/Area Monthly Contract Review Pack (& attend monthly meetings)Ensure accurate labour allocations in relevant systemsAttend and actively participate in customer Work Planning Meeting and support Work Order Specialist Contract Support team with planning and scheduling works.Prepare and issue predefined reports, which form part of the contract and customer''s requirements both operational and financial.Drive PPM and Reactive performance through direct engagement with engineering teamFamiliar with daily operations and the specific scope of the contract e.g., which services are covered, and which are chargeable.Drive high quality commercial performance through understanding the contractual commitments, better buying and use of preferred suppliers.Compiling of the Contract Review Business Unit packConducting supplier surveys on MySupplierCompiling of the Customer Monthly Management ReportLiaising with the client regarding payment of invoicesContinually develop systems to maximize efficiency benefits for the customer and CBREUpdate labour allocations to ensure accurate client reportingA 7 Star Mindset - A key element of this role is the ability to make every moment matter, which supports the delivery of a world class, seven-star client experience: Mindset and attitude are everything, become a master at managing your tasks, resolving issues before they become problems, Having a concierge approach to guests.QualityEnsure QHSE documentation is maintained and readily available using CBRE systems.Monthly Hazard Reporting in 4sightQuality Management record management; process updates (site/country)Ensure Supplier Management reviews take place and are recordedManage CAFM system as key user on site including PPM records, reactive and reporting.Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations.To maintain and update both manual and computer records relating to areas for which CBRE are responsible and keeping the shared CBRE drive and client electronic records up to date to enable full auditable trails.What You''ll Need:High School Diploma or GED with 3-5 years of job-related experience. Prior Contract Support/Project admin or Facilities coordinator/building coordinatorIn-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required.Requires the ability to explain complex concepts or sensitive information.Expert knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.Excellent organizational skills with a master-level inquisitive mindset.Exceptional math skills. Ability to calculate sophisticated figures such as percentages, discounts, and markups.CircumstancesBe flexible to work outside core office hours from time to time.The individual must be willing to undertake travel as the role/business requiresCitizenship RequirementUnless otherwise advised, CBRE data centre sites require Australian Citizenship and on request from our customers participating in a government clearance process and holding a government clearance up to NV1 is requiredReady to Power Up Your Career?Apply now and become part of an organisation where your potential meets opportunity.Expression of Interest(Expression of interest: On Going Pipelining for future needs 2025/2026)#J-18808-Ljbffr