Job Title

Coordinators - Crisis & Housing Support (w/ 4.5K Relocation Assistance)Centacare North Queensland (NQ) provided pay rangeThis range is provided by Centacare North Queensland (NQ). Your actual pay will be based on your skills and experience talk with your recruiter to learn more.Base pay rangeA$122,500.00/yr - A$122,500.00/yrLead housing support programs with purpose in remote North QueenslandAttractive Salary package up to $122,500 (based on skills and experience) incl. remote and above award allowances PLUS Super!Relocation assistance up to $4,500 to help you settle comfortably!Receive a $200 signon bonus when you join!50% salary sacrifice on rent!Salary packaging benefits up to $15,900 plus $2,650 entertainment allowanceWellbeing support, including Medibank discounts and the Sonder wellbeing app!Access to the Centacare fleet vehicles for all approved regional work travel!Discover Life in Mount IsaLooking for a career that takes you beyond the ordinary?Mount Isa offers a uniquely rewarding lifestyle in the heart of North West Queensland - where rugged outback landscapes meet a close-knit, welcoming community. With modern amenities, cultural diversity, and adventure on your doorstep, it''s the perfect place to build your career while embracing a slower, more meaningful pace of life.Two Meaningful Roles, One Purpose-Driven TeamCentacare North Queensland is currently recruiting two fulltime Coordinators, based in Mount Isa, to lead distinct but closely aligned homelessness support programs. The Coordinator - Crisis Intervention role focuses on supporting individuals experiencing acute homelessness through emergency accommodation and intensive casework. The Coordinator - Homestay & Immediate Housing Response role delivers early intervention support, helping individuals and families transition out of unsafe or unstable housing situations and sustain longterm tenancies. While these are separate positions, they share a common purpose: to reduce housing instability and support client wellbeing through culturally safe, traumainformed practice. Candidates may apply for one or both roles, depending on their background and interest.Working under the guidance of the Remote Operations Manager, you''ll manage a team of Case Workers and Youth/Associate Workers.Your key responsibilities will include, but are not limited to:Coordinating service delivery and case management to meet program outcomesLeading rosters, team planning, and operational performanceSupporting compliance with funding agreements, safety, and quality standardsProviding mentoring, onboarding, and ongoing support to staffManaging risk, program data, reporting, and stakeholder engagementRepresenting Centacare within the local communityBeing handson in service delivery where requiredWhat You''ll Bring to the TableTo be successful in either role, you''ll need:A Degree in Social Work, Human Services or Behavioural Sciences OR A Cert IV in Community Services with a minimum of 2 years'' relevant experienceExperience in case management, housing support, or community coordinationStrong leadership skills able to support, guide, and develop frontline staffCultural competency, especially in working with Aboriginal and Torres Strait Islander communitiesEffective communication, systems use, and risk management capabilitiesYou''ll thrive in this environment if you also bring:Experience in homelessness services, early intervention, or remote deliveryFamiliarity with SCHADS Award, Queensland housing frameworks, and rural practiceGroup facilitation and traumainformed care knowledgeA relational leadership style with the ability to lead from the frontResilience and adaptability in a dynamic, fastpaced environmentYou''re a calm, compassionate leader who genuinely believes in the right to safe housing. You''re ready to make an immediate and lasting difference not from behind a desk, but by being present and proactive on the ground.Please NoteYou must hold (or be eligible to obtain) an open driver''s licence, a Working with Children Blue Card, and a Disability Services Clearance.Your Rewards Go Beyond SalaryEnjoy a competitive salary of $117,000 - $122,500 based on your experience, skills, and qualifications, inclusive of a $5,000 remote allowance and $2,500 above award allowance, PLUS Super and a comprehensive range of benefits, including:$200 signon bonusRelocation assistance up to $4,500 to help you settle in comfortably50% salary sacrifice on rent!Salary packaging benefits up to $15,900 plus $2,650 entertainment allowance via eziway.Access to the Centacare fleet vehicles for all approved regional travel5 weeks of Annual Leave, including a paid Christmas shutdown period1 day of Birthday Leave each year to celebrate youExtra Loyalty Leave 1 additional week of paid leave at both 5 and 6 years of continuous serviceBonus Leave when you reach the top pay point within your levelOngoing professional development and training (including leadership training for managers)Wellbeing support including Medibank discounts and a new Wellbeing app called Sonder, which includes access to qualified medical professionals, including counsellors, psychologists and mental health specialistsAbout Centacare North QueenslandCentacare North Queensland is a valuesdriven, not-for-profit organisation providing essential social services across Townsville, Mount Isa, and surrounding communities. With programs spanning counselling, youth and family support, homelessness, and disability services, Centacare works to build resilience and wellbeing across the region.For more information, visit: centacarenq.org.auSounds Like You? Let''s ChatIf you''re ready to lead real change in community housing programs, where your impact will be visible, immediate, and valued, we invite you to APPLY NOW!#J-18808-Ljbffr