AtCertis Australia, we deliverinnovative and integrated security solutionsto create safer environments. With expertise in healthcare security, we work closely with our clients to ensure the protection of people and property.Our commitment is to a Safer, Smarter and Better workplace that ensures every employee is supported, respected, and empowered.About the RoleReporting to the Client Services Manager at Certis, you will be the site-based operational owner of Powerlink''s 24/7 Security Operations Centre.You will be accountable for:Operational performance and resilience of the SOCContract compliance and audit readinessStatewide incident coordination and escalationLeadership of a specialist SOC workforceMaintaining client confidence through disciplined, intelligence-led operationsYou will act as the primary day-to-day operational interface with Powerlink Protective Security, emergency services and internal Certis teams, providing calm authority and sound judgement during critical security and emergency events.What you''ll be doingLeading a 24/7 SOC supporting critical infrastructure across QueenslandProviding senior leadership during complex security incidents and emergenciesCoordinating with emergency services, law enforcement and internal response teamsEnsuring operational readiness, workforce capability and system integrityDriving continuous improvement, lessons learned and operational upliftMaintaining cost discipline, scope integrity and service sustainabilityBuilding and leading a high-performing, professional SOC teamThis is a role where operational decisions matter, and where leadership, judgement and credibility are essential.What we''re looking forYou are likely to come from energy, utilities, transport, defence, policing, emergency management, or a mature SOC / ECC environment, and bring:Proven experience leading security operations in a regulated, high-risk or critical-infrastructure environmentStrong capability in incident management, escalation and real-time decision-makingExperience overseeing integrated security systems (CCTV, access control, alarms, incident platforms)Confidence operating with senior stakeholders and emergency servicesA leadership style that is calm, disciplined and decisive under pressureMandatory requirements include:Queensland Security Licence (Monitoring & Unarmed)Queensland Security Advisor LicenceAbility to obtain or hold AGSVA Baseline clearanceSenior First Aid & CPRWhy join Certis?At Certis, we are building Australia''s next-generation security capability.In this role, you will:Lead a flagship critical-infrastructure operationBe trusted to make real operational decisionsWork in a mature, professional SOC environmentPartner with a client that values discipline, capability and trustBe supported by a national organisation investing in technology, systems and peopleHave clear visibility, credibility and career pathways within a growing businessThis is a role for someone who wants to own outcomes, not just manage rosters.Diversity StatementWithin Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered. We actively encourage First Nations and Torres Strait Islander people to apply as we build a brighter future, where all voices matter.Certis Security Australia Master LicenseSydney Night Patrol & Inquiry Co Pty LtdNSW400674602ACT17501220QLD 41315WASA48240NT 345SA ISL 178143TAS 3020Certis Security Australia Pty LtdNSW 405149073ACT17501742QLD 3158254WASA 72311SA ISL 235794VIC Z05 798 61SVIC Z05 798 40SNT 1093TAS 458596293#J-18808-Ljbffr
Job Title
Security Operations Manager