Job Title

AtCertis Australia, we deliverinnovative and integrated security solutionsto create safer environments. With expertise in healthcare security, we work closely with our clients to ensure the protection of people and property.Our commitment is to a Safer, Smarter and Better workplace that ensures every employee is supported, respected, and empowered.About the RoleWorking within a 24/7 Security Operations Centre (SOC), you will be responsible for the continuous monitoring and coordination of security events across Powerlink''s statewide asset network.Reporting to the Duty Lead, Security Operations Powerlink, you will:Monitor alarms and security systems in real timeCoordinate first-line responses to security and emergency incidentsEscalate incidents in line with defined proceduresMaintain accurate operational records and reportsSupport field teams, emergency services, and remote personnelThis role directly supports Powerlink''s obligations under the Security of Critical Infrastructure (SoCI) Act and related regulatory frameworks.What you''ll be doingMonitoring CCTV, access control, intrusion detection, and duress systemsAssessing and prioritising alarms and security eventsCoordinating incident responses and liaising with Police, Fire, Ambulance and SESSupporting lone workers, remote sites, and interstate or international travel incidentsUsing systems such as Gallagher, CCTV/VMS platforms, duress systems, and International SOSCompleting accurate incident logs, reports, and evidentiary recordsParticipating in structured shift handovers and maintaining operational disciplineWhat we''re looking forYou are an experienced SOC or control room operator who:Remains calm and focused under pressureCan manage multiple systems and incidents at onceCommunicates clearly and professionallyFollows procedures and documentation standards rigorouslyExperience in critical infrastructure, utilities, energy, transport, defence, policing, or emergency services is highly regarded.Mandatory requirements include:Queensland Security Licence (Monitoring & Unarmed)Queensland Security Advisor LicenceAbility to obtain or hold AGSVA Baseline clearanceSenior First Aid & CPRWhy join Certis?At Certis, you''ll be part of a professional, disciplined SOC environment supporting infrastructure that Queensland relies on every day.You''ll benefit from:Stable, permanent employmentExposure to critical-infrastructure operationsClear procedures, modern systems, and structured operationsSupportive leadership and a strong safety cultureOpportunities to build specialist SOC experienceDiversity StatementWithin Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported,respectedand empowered. We actively encourage First Nations and Torres Strait Islander people to apply as we build a brighter future, where all voices matter.Certis Security Australia Master LicenseSydney Night Patrol & Inquiry Co Pty LtdNSW400674602ACT17501220QLD 41315WASA48240NT 345SA ISL 178143TAS 3020Certis Security Australia Pty LtdNSW 405149073ACT17501742QLD 3158254WASA 72311SA ISL 235794VIC Z05 798 61SVIC Z05 798 40SNT 1093TAS 458596293#J-18808-Ljbffr