Job Title

We are seeking an experienced NDIS Support Coordination Team Lead (Level 2 & 3) to oversee the delivery of high-quality, participant-centred services. In this role, you will lead a team of support coordinators, manage complex participant cases, and ensure compliance with NDIS standards. Your focus will be on empowering participants, coordinating services, and fostering a collaborative, team-based approach to care.________________________________________Key ResponsibilitiesLead, mentor, and support a small team of Level 2 & 3 support coordinatorsPromote a collaborative, solution-focused team cultureMonitor team performance and provide guidance on complex participant casesFacilitate team meetings and professional development opportunitiesService Coordination & OversightManage daily operations of NDIS Support Coordination servicesOversee participant assessments, care planning, and referral responsesEnsure participant plans are implemented effectively and in line with NDIS goalsMaintain accurate and timely records and reportingParticipant Support & AdvocacyPartner with participants to understand their needs and develop tailored action plansAdvocate for participant rights, choice, and decisionmaking controlSupport participants to build independence and social inclusionCompliance & QualityEnsure team adherence to NDIS Practice Standards and organisational policiesReview and monitor plan budgets, service agreements, and expenditureIdentify areas for service improvement and implement best practicesAbout YouProven leadership or team lead experienceStrong knowledge of NDIS frameworks, plan management, and legislationExcellent stakeholder engagement, communication, and advocacy skillsAbility to manage complex cases while leading a small teamHighly organized with strong administrative and reporting skillsPassion for supporting participants and promoting independenceNDIS Worker Screening CheckWorking with Children Check (Blue/WWCC)Police Check (or willingness to obtain)First Aid & CPR CertificateDriver''s Licence and access to a reliable vehicleRight to work in AustraliaWhy Join Us?Lead a dedicated team of support coordinatorsOpportunity to shape service delivery and participant outcomesHow to ApplyIf you''re a motivated and people-focused leader passionate about delivering exceptional NDIS services, we''d love to hear from you.Please submit your resume and a brief cover letter outlining your experience and availability by clicking the Apply Now tab.We strongly encourage applications from people with a disability, Aboriginal & Torres Strait Islander people, Culturally & Linguistically Diverse people, and LGBTQIA+ people. We welcome and value your lived experience and knowledge. If you are comfortable doing so, please let us know in your cover letter if this applies to you.#J-18808-Ljbffr