Job Title

Our ValuesTo provide assertive, responsive and evidence-based mental health care.Service OverviewClarity Health Care is an accredited mental health service delivering a multidisciplinary, responsive program offering care to people with any form of mental health concern or mental illness. Our mental health programs offer psychiatrists, psychologists, occupational therapists, social workers and registered nurses. Evidence-based care is delivered through outreach services, clinic-based appointments, telehealth and group programs, based on clinical reasoning and need. Due to the design of the workforce at Clarity, collaboration and continuity of care is core to the delivery of the treatment, with the recovery model and biopsychosocial model being the grounding principles of all care.Our Clinic Support Team is expanding! We have an exciting opportunity for an experienced Clinical Support Administrator to join us and be part of our growth journey. This opportunity is Part time 2 days a weekKey ResponsibilitiesResponsible for supporting Clarity Health Care staff and patientsEnsure the clinic is presented and maintained at a high standardWork closely with the team of administrators to complete the required tasksAnswer the phones and welcome patients into the clinicSupport clinicians with administration tasksStrong administration skills and attention to detailAdministration support for our partner programs, including billing, data entry & reportingCommunicate regularly with internal and external stakeholdersUnderstanding of Clarity Health Care services, including referrals, billing, and consultation feesMaintain strict confidentiality at all times and understand privacy policiesAbility to deal with difficult calls and remain calmEnjoy completing tasks and are not afraid to ask the team for helpAbility to work autonomouslyWork well in a team environment and are a good communicatorAbout YouExperience in a similar front of house/administration role will be highly regardedExcellent customer services skills, understanding the different needs of our patients, and having a friendly and empathetic attitudeProficient in using Word, Excel, PowerPoint / Experience using Halaxy is an advantageOpen to learning new software programsPrior experience in billing and maintaining systems using different medical software will be highly regardedExcellent verbal, written communication and interpersonal skillsKnowledge of mental health servicesAbility to work as a reliable and trustworthy team memberCan multitask and prioritise under pressureComfortable adapting to change and following the practice proceduresUnderstand the importance of patient confidentialityEnjoy working within a supportive teamIf you''re equipped with the necessary skills and seek an exciting opportunity, APPLY NOW and tell us why this position stands out to you.We''re eager to hear from you and discover how you can contribute to our team.#J-18808-Ljbffr