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Job Title


Customer Service & Logistics Coordinator


Company : Connect APAC


Location : Sydney, New South Wales


Created : 2026-01-24


Job Type : Full Time


Job Description

Customer Service & Logistics CoordinatorCustomer Service & Logistics CoordinatorGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Connect APACI connect Supply Chain, Operations & Manufacturing professionals to exciting businesses in the FMCG industry.Customer Service & Logistics CoordinatorFMCG | Food | SydneyA rapidly growing FMCG food business with a strong retail presence across Australia and New Zealand is looking to appoint a Customer Service & Logistics Coordinator into its Operations function.This is a hands-on role suited to someone who enjoys variety, ownership, and being at the centre of customer delivery, logistics coordination, and stock integrity. You''ll be joining a collaborative, commercially minded team that values initiative, accountability, and continuous improvement.What you''ll be responsible forManaging customer orders end-to-end across major retail, distributor, and export accountsCoordinating transport planning and bookings across multiple carriers and delivery lanesMonitoring service levels and ensuring on-time, in-full delivery performanceInvestigating and resolving delivery, transport, or order exceptionsManaging finished goods inventory accuracy across multiple third-party warehouse partnersConducting stock reconciliations, batch-level audits, and system checksWorking closely with 3PL partners to ensure smooth day-to-day operationsPartnering with Sales and Supply Chain teams to proactively manage supply riskMaintaining customer and inventory master data within ERP systemsSupporting month-end processes and broader supply chain activities as requiredWhat we''re looking for2/3+ years'' experience in customer service, logistics, or supply chain within FMCGStrong understanding of transport coordination, warehousing, and 3PL environmentsConfident communicator who can build effective relationships with internal teams and external partnersHighly organised with strong attention to detail, particularly around inventory and documentationComfortable working autonomously in a fast-paced, high-volume environmentIntermediate to advanced Excel capabilityExperience working with ERP systemsExposure to EDI, international freight, or export supply chains is beneficial but not essentialFull working rights in Australia and availability to work in SydneyWhat''s on offerPermanent full-time roleSalary package of up to $90,000 plus superannuation and performance-based bonus of 10%Hybrid working model (4 days office, 1 day WFH)Supportive, down-to-earth team environmentAdditional leave benefits and ongoing development opportunitiesWell-located inner-city office with transport and parking optionsIf you''re someone who enjoys being close to the action, takes pride in delivering great service, and wants to grow your career within a quality FMCG business and would like to find out more, simply click APPLY and James Slaven will handle your application in confidence.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionSupply Chain and Customer ServiceIndustriesFood and Beverage Manufacturing and Food and Beverage ServicesReferrals increase your chances of interviewing at Connect APAC by 2xGet notified about new Logistics Coordinator jobs in Sydney, New South Wales, Australia.Air Operations Coordinator, Amazon Transportation Services (ATS)Sydney, New South Wales, Australia 3 days agoOperations Coordinator | Full-Time | Pitt StreetSydney, New South Wales, Australia 21 hours agoSydney, New South Wales, Australia 2 weeks agoParramatta, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 21 hours agoSydney, New South Wales, Australia 6 days agoWetherill Park, New South Wales, Australia 2 months agoWarehouse Assistant, Campos Coffee GroupSydney, New South Wales, Australia 6 days agoGreater Sydney Area A$75,000.00-A$75,000.00 1 week agoMascot, New South Wales, Australia 1 day agoSupply Chain Program Manager, Supply ChainSydney, New South Wales, Australia 2 weeks agoSupply Chain Coordinator (4-month contract)Castle Hill, New South Wales, Australia 22 hours agoMarsden Park, New South Wales, Australia 2 months agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 3 days agoMascot, New South Wales, Australia 3 weeks agoGreater Sydney Area A$80,000.00-A$95,000.00 2 days agoSupply Planning Continuous Improvement Specialist - 12 Month FTCIngleburn, New South Wales, Australia 2 weeks agoSupply Chain / Procurement Manager - Food & PaperFrenchs Forest, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 19 hours agoParramatta, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 6 days agoWe''re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr