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Job Title


Retail Administration Assistant


Company : Country Care Group


Location : Wollongong, New South Wales


Created : 2026-01-24


Job Type : Full Time


Job Description

Established in 1997, Country Care Group is now considered one of the largest and most respected suppliers of medical and inhome aids, for people living with disability, mobility impairments and the aged.We are an innovation company based on family values, passionate about our people and improving the everyday lives of our customers.We''re currently seeking a Retail Administration Assistant to join our dynamic team based in Warrawong.As the Retail Administration Assistant, your primary objective will be to deliver excellence in service within our showroom, creating a welcoming environment for clients and medical professionals. This role offers a unique blend of customer service and behindthescenes tasks, perfect for someone who enjoys a bit of variety in their workday.A National Police check is required for this position.Primary ResponsibilitiesProvide excellent customer service and promote sales of products and servicesOffer specialist product knowledge advice to assist customersAnswer telephone queries and provide assistance to customersOperate Point of Sale systems effectivelyLiaise with Occupational Therapists, medical professionals, clients, and family members to provide tailored solutionsGenerate invoices and maintain accurate recordsProcess orders and correspondence through the online portalRequirementsPrevious experience in a customer service role, preferably in a retail environmentExcellent communication and interpersonal skillsHigh attention to detailStrong organisational and time management abilitiesDemonstrated ability to work effectively in a teamBasic computer literacy, including proficiency in Microsoft OfficeKnowledge of healthcare products or experience in the medical industry is desirable.Opportunity to join a fantastic team and be part of a growing business venture.Discounted Health Insurance.Country Care Group is committed to an inclusive workforce and welcomes candidates from culturally diverse backgrounds, people with disabilities, and people of Aboriginal and Torres Strait Islander descent.Unlock job insightsYour application will include the following questions:Which of the following statements best describes your right to work in Australia?How many years'' experience do you have as a Retail Sales Assistant?Which of the following Microsoft Office products are you experienced with?Do you have customer service experience?Do you have experience in a sales role?What''s your expected annual base salary?Which of the following statements best describes your Covid-19 vaccination status?Do you have experience using point of sale (POS) software?#J-18808-Ljbffr