Deliver frontline visitor experiences in a vibrant cultural precinct museum roleEngage diverse audiences and share the Museum''s stories and collectionsSupport memorable museum visits through friendly serviceRole DetailsAs a first point of contact within the Museum, VEOs provide accurate information and assistance in-person, online, and through digital platforms. They support a visitor journey by facilitating enquiries, ticketing and point of sale transactions, hosting programs, greeting and gallery invigilation. Through both formal and informal interactions, VEOs ensure visitors enjoy meaningful, safe and memorable experiences while engaging with the South Australian Museum.Special ConditionsThe Incumbent will be required to participate in the department''s Performance Management Program.The Incumbent may be assigned to another position at this remuneration level or equivalent.This role requires a working with children check.This role requires a National Criminal History check.The Incumbent will be required to work as part of a 7 day roster including weekends & public holidays.About the BusinessThe South Australian Museum has been committed to making Australia''s natural and cultural heritage accessible, engaging and fun for over 165 years. It is a place where families can learn and grow together. Today the Museum is one of the most visited museums in Australia and holds collections of national and international significance.Contact UsEnquiries to Kate Stone - Visitor and Member Services ManagerThe Department of the Premier and Cabinet is committed to creating an inclusive and diverse workplace that is reflective of the community we serve.We welcome and value applications from candidates who are of Aboriginal and Torres Strait Islander descent, candidates with culturally diverse backgrounds, candidates with disability and those from the LGBTIQA+ community.We are committed to making reasonable adjustments to ensure a safe and healthy working environment. If you require any additional support, please provide us with details through the application process.The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.#J-18808-Ljbffr
Job Title
Visitor Engagement Officer