Job Title

OverviewA full-service HVAC firm, offering everything from custom system design and installation to preventative maintenance and service across commercial, retail, industrial, education, and healthcare markets.About the RoleLead, manage and grow the service departmentOversee service delivery to clients ensuring high standards of performance, compliance, safety and client satisfactionManage work scheduling, resource allocation, technician performance, quality assurance and after-sales supportEnsure the business''s service management software is properly utilised and efficientProvide leadership, coaching and development to the service teamCollaborate with the account manager to maintain and grow service contracts and client relationshipsMonitor KPIs, service profitability, budgets and reportingEnsure compliance with WHS, quality and ISO requirements, as applicableWork cross-functionally with projects, design and installation teams to deliver an integrated service offeringAbout you3+ years Service Management experience with a strong trade background in HVAC service & maintenanceComfortable recruiting, building and leading a service teamProficient with service management software i.e. SIMPRO and confident with technology, reporting and service workflow systemsExcellent communication, leadership, client-service orientation and organisational skillsStrong business acumen you''ll be responsible for service profitability and operational efficiencyWhat''s on offerUp to $150k + superCompany vehicle or car allowanceA genuine leadership role with scope and autonomy to build and shape the service divisionOpportunity to work across a variety of sectors, in a company with strong credentials and growth ambitionsNext StepsTo set up a confidential call about this opportunity, please apply with your CV or email [email protected]#J-18808-Ljbffr