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Job Title


Customer Service Assistant Manager


Company : Drakes Supermarkets


Location : Gladstone, Queensland


Created : 2026-01-24


Job Type : Full Time


Job Description

Exciting Career OpportunityBe among the first 25 applicants, get AIpowered advice on this job and more exclusive features.About UsOver 50 years since Roger Drake purchased his first supermarket in 1974, Drakes Supermarkets has become the largest independent grocery retailer in Australia. With more than 60 stores across South Australia and Queensland, we retain the values we started with and aim to provide our customers with exceptional service, value for money and an outstanding shopping experience.What We Offer You10% staff and family discount across all Drakes storesWide range of corporate benefits including discounted gym memberships, banking, health insurance and much more!Indepth onboarding and career progression opportunitiesCompanyfunded retail management qualifications and firstaid qualificationsVehicle leasing opportunitiesAbout This OpportunityOur Sun Valley store is currently looking for a motivated and hardworking leader to join and help lead the store''s Customer Service department.Reporting directly to the Customer Service Manager, the successful applicant will manage a small team, create rosters, generate orders, complete stock takes and handle a variety of other storewide responsibilities.Key ResponsibilitiesManage a small team and ensure high levels of customer service.Create staff rosters and coordinate order fulfilment.Complete regular stock takes and maintain inventory accuracy.Support the daily operations of the Customer Service.Adopt a "handson" approach to problem solving and team leadership.ExpectationsCustomer service experience is desired, but not essential.Ability to supervise team members.Passion and enthusiasm for retail work.Unparalleled commitment to customer service.Excellent communication skills.Ability to liaise with both team members and management.A flair for merchandising.Commitment to work health#J-18808-Ljbffr