Job Title

Visitor Experience Officer (Voluntary) - Castlemaine Reports to: Front of House Manager Hours: Flexible shifts, typically 34 hours per week or fortnightly About Castlemaine Art Museum Castlemaine Art Museum (CAM) is one of regional Victorias most significant public art museums. Founded in 1913 and located on Dja Dja Wurrung Country, CAM has been supported by its community for more than a century. CAM presents exhibitions, public programs and learning opportunities that connect art, history and contemporary ideas. We are committed to being welcoming, inclusive and accessible a place where people feel comfortable engaging with art in all its forms. Volunteering at CAM is a chance to be part of a creative, communitydriven organisation and to gain practical experience within a professional gallery environment. About the Role Volunteer Visitor Experience Officers are the public face of CAM. Working alongside staff and fellow volunteers, youll help create a welcoming, friendly and safe environment for visitors while gaining handson experience in a working museum. This role is ideal for: University students or recent graduates (arts, humanities, museum studies, education, communications) People interested in galleries, museums, cultural organisations or community engagement Anyone who enjoys working with people and being part of cultural life Volunteers are supported by CAM staff and provided with training and mentoring. Key Responsibilities Visitor Experience Welcome visitors and provide information about exhibitions, programs and the Museum Answer basic enquiries in person and by phone Assist with visitor wayfinding and accessibility needs Support a positive, inclusive and respectful gallery environment Gallery Operations Assist with opening and closing procedures Help monitor gallery spaces to ensure artworks and visitors are safe Observe and report any issues to staff Assist with simple retail transactions Help maintain a tidy and welcoming shop space Share information about CAM memberships and events Programs & Events Assist during exhibition openings, public programs and special events Support setup and packdown as required Applicants should be able to demonstrate: An interest in art, culture, museums or community spaces A willingness to engage with people from diverse backgrounds Reliability and a professional attitude Ability to work both independently and as part of a team Comfort learning basic systems and procedures (training provided) Availability to volunteer on a regular basis Desirable but not essential: Current study or interest in arts, humanities, education or related fields A Working with Children Check will be required unless exemptions apply. CAM is committed to providing a safe, inclusive and respectful environment for staff, volunteers and visitors, and encourages applications from people of all backgrounds. Please email using the subject line: Visitor Experience Officer (Voluntary) - Front of House enquiry via EthicalJobs us or contact us on 03 5472 2292. Applications for this role will take you to the employers site. Applications for this role will take you to the employer''s site. Share job Job Summary Applications close: No Deadline please apply as soon as possible #J-18808-Ljbffr