Exciting opportunity to join our growing team in our new office located in DurhamRole OverviewJoining EPPH as Facilities Services Operative Apprentice, you will be working alongside our Facilities Maintenance team. You will be assisting them by helping support the day-to-day operations, maintenance, and administration of facilities services within the Department.Key ResponsibilitiesLog incoming job requests from clientsCreating Jobs/Quotes on CAFM systemsLiaising with engineers, contractors & ClientsEnsuring compliance with health and safety standardsMaintaining accurate records and documentationEnsure minor maintenance issues are identified and escalated appropriatelyManage filing systems, purchase orders, and general administrative tasks for the FM teamProvide clear updates on the progress of maintenance tasks and service requestsSupport internal communication around building access, planned works, or operational changesAssist with raising purchase orders and tracking FM-related spendingSupport contractor onboarding, permit-to-work processes, and site inductionsRequired Qualifications / Expectations / ExperienceStrong time management and ability to prioritise tasks.Attention to detail and accuracy in record-keeping.Ability to handle multiple tasks or service requests efficiently.Clear verbal and written communication.Ability to liaise effectively with contractors, colleagues, and clients.Customer service awareness and responsiveness.Teamwork and collaboration skills.Reliable and punctual with a strong work ethicProactive, willing to learn, and open to feedback.Problem-solving mindset and ability to work independently when required.Flexible and adaptable to changing tasks or priorities.Professional attitude and commitment to workplace safety.Enthusiastic about developing a long-term career in facilities management.Training And SupportLearning and Skills apprenticeship programmes are delivered through a mixture of facetoface and virtual methods by our fully qualified and industry experienced apprentice training team. Using their expert knowledge gained from time spent in the industry, we''ve tailored our programmes to use the most uptodate tools and technologies so that the skills we create can be used directly in the workplace. As one of our learners, you''ll benefit from coaching, help and guidance from our dedicated team whose job it is to ensure your success. Successful completion of this apprenticeship gives you an accredited Facilities services operative Level 2 Apprenticeship qualification.We OfferHolidays 22 days + bank holidays + long service leaveCompany pension scheme invest in your futureTraining and development to enhance your skillsCollaborative team atmosphereCompany bonus schemePrivate health insurance, including 24/7 online GP service, for employee and their familiesEmployee assistance program (EAP) available to you and your familyCompany social eventsJoin Our Team and Discover Exciting Career OpportunitiesApply now and be part of our journey to success!Our Differences Make Our PerformanceAt EPPH, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, and stakeholders. As a growing Company, we''re excited by the possibilities ahead, are you up for the challenge? Apply Now! Reach out to EPPH Recruitment team for a confidential conversation or apply here.#J-18808-Ljbffr
Job Title
Facilities Services Operative Apprentice