Job Title

Bright and welcoming by day, the Lobby Lounge offers baristamade coffee, pastries, salads and sandwiches, shifting into an elegant antipasto and wine bar setting by evening. The perfect spot for a casual catchup or a moment of calm between meetings. Elegant, expansive breakfast options at the awardwinning Glass Brasserie overlooking the Queen Victoria Building.What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. We are committed to an equitable and inclusive workforce and environment where Team Members can be their authentic selves with opportunity for all to learn, grow, succeed and thrive. Joining this awardwinning Great Place to Work culture means:Laundered uniform provided.Exceptional workplace culture and Australia #1 Best Workplace (large) 2025.Discounted memberships with Fitness First and Bupa.Bonus Annual Leave days after 2 years.Unwavering focus on creating an inclusive environment offers growth opportunities, is driven by purpose, and allows team members to bring their best, most authentic selves to work.110 exceptionally discounted travel nights per year for you, your friends or family to enjoy at any of our 9000+ hotels located in 141 countries and territories around the world.Food & Beverage discounts so you don''t just stay when you travel but also enjoy dining experiences.Access to Hilton''s Thrive Mental Wellness Hub and Intellect App.Flexibility so you can Thrive and make space for what matters most.Hilton Sydney pays above the HIGA: Level 3 (Skilled/Experienced FBA) $26.97 - $67.43 / hour (based on penalties + super + tips + service charge where applicable)What will a day on the job be like?No two days are the same, in this role you''ll be directly impacting the guest experience, working closely with an experienced team, and delivering Food and Beverage service.You would be working alongside a multiskilled, experienced team within Food & Beverage department.Creating exceptional guest experiences in all interactions with our guests.Ensuring all guests receive a friendly, warm welcome, prompt attention along with quick, efficient service.Set up and maintain all service areas & stations with sufficient mise en place for the length of service.Ensure orders are promptly prepared and carried to the guests appropriately.Undertaking general waiting duties for food or beverages or both, including cleaning tables.Demonstrate exemplary menu & product knowledge and be familiar with all items on menus available.Demonstrate responsible service of alcohol to all patrons at all times.Exhibit exemplary personal behaviour, appearance, and attitude.Ensure tables and chairs are correctly positioned for each seating and that all chairs, seats, and floor are spotlessly clean before the arrival of each guest and to be maintained during service.Preparing espressobased coffee drinks, such as long black, flat white, caff latte and cappuccinoPreparing other beverages, including tea and hot chocolate.Keep the barista area clean and following a procedure to thoroughly clean the equipment at the end of the day.Maintain stock of clean mugs and plates.Check if equipment operates properly and report any maintenance needs.Taking orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios).Run food to the tables where required.Help clear tables and stations.When required, maintain the security of any outlet keys or cash float signed out.Operate the computer terminal ordering and billing systems as required.Carrying plates of foodCarrying/pushing tables and chairsCarrying trays of drinks and foodCarrying and polishing cutlery, crockery and glasswareClearing tablesPushing trolleysReaching for racks and top shelvesLoading and unloading fridges and cupboards (i.e. carrying and bending)Carrying beer slabs and wine cartonsStanding up to/or greater than eight hoursWhat are we looking for?Must possess current and valid NSW Responsible Service of Alcohol (RSA) Certification.Excellent communication & teamwork skills.Committed to delivering high levels of customer service.Flexibility to respond to a range of different work situations.Ability to work on your own or in teams.Must have valid Australian working rights (minimum 6 months).Lobby Lounge requires PM availability and Glass Breakfast requires AM availability, please specify in application.It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Previous experience of cash handling.Previous work experience in Hospitality or Customer Service is desirable.Previous food hygiene experience is desirable.#J-18808-Ljbffr