Job Title

OverviewJB Hi-Fi Business is one of the fastest growing divisions of the JB Hi-Fi Group. We are the market leader in strategic technology procurement with an expansive portfolio including End User Compute, Mobile Devices, IT Hardware, Software Licensing, Networking and Data Centre Infrastructure plus AV Equipment. JB Hi-Fi Business also offers, in partnership with Telstra, a full suite of data and mobile services. JB Hi-Fi Education is part of JB Hi-Fi Business and delivers a wide range of technology solutions and services specifically tailored to the Education sector.BenefitsWe can offer you a role where you''ll be challenged every day to make a difference in a dynamic and fast-paced environment. We can offer a competitive package, great employee discounts, and special offers across JB Hi-Fi and The Good Guys, paid parental leave, and novated leasing.Be part of a diverse, collaborative, and supportive team who are passionate about the work we doGrowth mindset culture with a focus on individual skills and career developmentContinuous training opportunities with leading vendors e.g. Lenovo, Cisco, Apple, HP, Microsoft.Job DescriptionThe purpose of the ICT Support Technician/Specialist Technician position is to be responsible for administration and maintenance of school network and ICT environments. In addition, identifying, escalating and managing issues through to resolution.Note: Fulltime, Part Time and Casual positions available. Work onsite in Victorian school environment as a technical specialist - schools located across Victoria. Work autonomously with a strong mentoring program. Set hours Mon-Fri, no on-call, no weekend work.ResponsibilitiesServer and Network administrationDemonstrated networking knowledge, including but not limited to VLAN, DNS, DHCP, and TCP/IP servicesExperience in virtualisation technologies such as VMware, Hyper-V and/or CitrixHands on configuration and troubleshooting of hardware like servers, firewalls, switches and wireless infrastructureInterpersonal skills & ability to explain technical concepts to stakeholders at all levelsGeneral computer hardware and software supportActive Directory and Group Policy management and administration skillsService Desk and end user device supportBYOD management and supportCloud MDM Management and ConfigurationData Protection & Disaster recoveryOnsite/Cloud deployment including but not limited to Windows, Apple and Chrome OSTechnical document writing including instructional and training materials for leadership and usersStrategic ICT planning with school leadershipMaintenance of ICT network documentationQualificationsTertiary education desirable (Cert 4 in IT Systems Administration or similar preferable)Certification in relevant technologies (eg. vCloud, MCSA, CompTIA)Previous ICT/Helpdesk experience within schools highly desirableAdditional InformationIf you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential.JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don''t meet 100% of the criteria) please don''t hesitate to apply!#J-18808-Ljbffr