Job Title

Are you ready to do what you love? Join our team as the Assistant Venue Manager at Felons Brewing Co.Felons Brewing Co. is a modern brewery and hospitality destination located beneath the Story Bridge on the banks of the Brisbane River. We brew balanced, approachable beers and create vibrant, welcoming experiences that celebrate Brisbane, community, and connection.We''re looking for an Assistant Venue Manager who thrives on the floor, leads with purpose, and sets the standard for service excellence. Reporting to the Venue Manager, you''ll play a key role in delivering seamless guest experiences, developing high-performing teams, and supporting the daytoday operations of a highvolume, premium venue.This is a handson leadership role requiring a strong floor presence, including nights and weekends, to ensure visible leadership during peak trade.Key ResponsibilitiesLead and oversee largescale service periods, managing shifts with 80+ team members in a highvolume environment.Manage the floor with a strong focus on service quality, product execution, and overall venue atmosphere.Ensure full compliance with all liquor licensing, RSA, and regulatory requirements at all times.Provide ongoing coaching, training, and performance feedback to develop a highperforming team.Confidently manage guest recovery, issue resolution, and conflict situations, ensuring positive outcomes.Maintain exceptional venue cleanliness, presentation, and operational standards, aligned with a worldclass hospitality experience.Work collaboratively with other Howard Smith Wharves venues and central departments to achieve shared goals and bestpractice outcomes.Demonstrate and maintain a high level of knowledge across all food and beverage offerings, ensuring accuracy and consistency in service delivery.Champion and embed a guestfocused culture, leading by example in all aspects of daily operations.What we are looking forPrevious experience in managing and coaching teamsA background working in highvolume hospitality environments.Why you''ll love working for usDevelopment opportunities/career pathways50% team discount precinct wideWellbeing initiatives including team yoga, run club and access to independent confidential counselling servicesTeam recognition rewardsExtra week of annual leave after 5 years of serviceA collaborative and inclusive work culture, where your contributions truly matter.The chance to play a critical role in the exciting growth phase of ARTEMUS Group.Our CultureAt Artemus Group, joining our team means becoming part of a dynamic community committed to fostering connection, celebrating local flavours, and delivering exceptional experiences every day. We are dedicated to cultivating a diverse and inclusive environment, where our core valuesGuest Focused, A Community, Vibrant, Proud, and All Inserve as the foundation of our culture. These principles guide our actions, shape our workplace, and ensure that we consistently uphold a standard of excellence in everything we do.Join us in building the future of ARTEMUS Group by supporting our growth with the best talent in the market!About UsFelons Brewing Co. is a modernday brewery nestled down under the Story Bridge on the banks of the Brisbane River. Every day, we roll up our doors with a smile brewing balanced beer which remains connected to nature and all that is good about Brisbane. It''s all for the love of good beer. There''s no better way to complement a cold one than with an authentic woodfired pizza or another one of our delicious plates to share or enjoy on your own! We celebrate locally sourced produce from Queensland''s best farmers and we deliver it in a contemporary style, allowing the goods to really shine through. We''re on a journey to bring good people together to experience the magic of beer and brewing.#J-18808-Ljbffr