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3 days ago Be among the first 25 applicantsCompany DescriptionMinor Hotels is one of Australasia''s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You''ll feel valued as part of a tightknit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.Job DescriptionElysia Wellness Retreat, located in the heart of the Hunter Valley, is seeking enthusiastic Guest Service Agents to join our welcoming team. Be the first point of contact for our guests and help deliver exceptional, wellnessfocused experiences.About The RoleAs a Guest Service Agent, you''ll provide friendly, professional service at the front desk, assisting with checkins, checkouts, and guest enquiries. You''ll play a key role in creating memorable experiences in a serene retreat environment.Key ResponsibilitiesGreet and welcome guests with warmth and professionalismManage checkins, checkouts, and reservationsProvide information and assistance to enhance guest experienceMaintain presentation and organisation of the front desk areaSupport the team in smooth daily operationsWhat We''re Looking ForPrevious experience in hospitality or customer service (preferred)Strong communication skills and professional presentationPositive, friendly, and approachable attitudeFlexibility to work casual shifts, including weekends and eveningsPassion for wellness and guest serviceAdditional InformationCareer Growth: Learning and development programsExclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and familyGlobal Perks: International accommodation discounts across our hotel brandsRetail Rewards: Cashback and discounts at 400+ top retailers in AU/NZExperiences: Discounted entertainment and activitiesBanking and Insurance: Exclusive health insurance offers and workplace banking benefitsGenerous Leave: Parental and birthday leaveWellness Boost: EAP and tailored wellness supportWe are only accepting applications from candidates who have working rights within Australia or New Zeland.#J-18808-Ljbffr