Job Title

This is a key role for an experienced Defects Manager who wants to take full ownership of defects and warranty delivery within an award-winning Development and Construction business operating across South East Queensland.The business delivers design-led, negotiation-only medium and high-rise D&C multi-residential projects valued between $20M - $100M. All work is secured via repeat clients or internal developments, allowing a strong focus on quality, accountability, and long-term outcomes.They''re now appointing a Defects Manager to work across Brisbane projects and embed structure, systems, and a proactive approach to defects and warranty management, lifting QA/QC standards across the business.The RoleYou''ll take ownership of the defects and warranty lifecycle across live and completed projects, working closely with site teams, senior leadership, and quality.You will:Actively identify and document defects throughout constructionOwn defects and warranty workflows across multiple sitesShift the role from reactive close-out to proactive preventionEmbed early into live projects to identify issues before handoverCoordinate inspections, rectification, and close-outTrack and prioritise defects based on severity and impactIdentify trends, root causes, and repeat issuesWork with site teams to implement preventative measuresMaintain clear communication with stakeholders, clients, and homeownersAct as the trusted point of contact for defects and warranty mattersThis is a hands-on, site-engaged role suited to someone who values ownership, quality, and accountability.The OfferImmediate interview and start (pending notice)Brisbane-based role working across multiple projectsHigh-trust environment with direct access to decision-makersStrong collaboration with site and quality teamsProgression, mentorship, and ongoing developmentIn-house and external training opportunitiesAnnual golf day, quarterly functions, yearly retreatsWhat Winning Looks LikeSuccess in this role looks like:Defects identified early and resolved efficientlyReduced repeat defects and client escalationsFaster response times and higher quality close-outsStrong relationships with site teams and stakeholdersClear reporting, visibility, and accountabilityA proactive defects and warranty function embedded across projectsResponsibilitiesYou''ll be responsible for:Identifying, documenting, and tracking defectsManaging inspections, rectification, and close-outCoordinating stakeholders to ensure timely resolutionAnalysing defect trends and root causesImplementing preventative measures and process improvementsProviding clear updates to internal teams and clientsYouThis role will suit someone who brings:Strong construction knowledge across all tradesTrade-qualified Carpentry backgroundExperience on high-end apartment projects with luxury finishesPrevious defects or warranty experience with a Tier 1-3 Builder or Developer-BuilderAbility to read and interpret plans, scopes, and contractsStrong communication, organisation, and stakeholder management skillsSystems confidence for tracking and reportingA proactive, solutions-focused mindsetWhy This RoleIf you want to own defects and warranty delivery end-to-end, play a critical role in improving QA/QC outcomes, and work within a quality-driven builder-developer environment, this role offers genuine impact and long-term opportunity.To request the full brief or discuss the role further, email [email protected].#J-18808-Ljbffr