Job Title

Front Office Supervisor KununurraLocation: Cambridge Gulf, Western Australia, Australia.Company: G''day Group.About usG''day Group is the largest park network in Australia, comprising leading tourism brands in Discovery Parks, Resorts and the G''day Rewards loyalty program. We employ over 2,000 people nationwide and provide an amazing customer journey.The RoleWe are seeking a Front Office Supervisor to be the welcoming face of our park. Your duties include but are not limited to:Providing a high standard of customer serviceProcessing guest checkins and checkoutsUsing the park booking system to make reservations and manage accountsCoordinating with the Housekeeping team to track readiness of accommodationProviding guests with information about the property and local areas of interestCompleting daytoday office administrationMaintaining excellent relationships with the park teams, residents and guestsSupervising frontoffice staff, including training, rostering and performance monitoringWhat we look forPrevious frontoffice experience within the hospitality industryPassion for delivering exceptional guest experienceProficient computer skills, including knowledge of RMS or a comparable reservation booking systemExcellent communication and interpersonal skillsAbility to handle cash transactions accuratelyStrong organisational skills and attention to detailEnthusiastic and positive attitudeFlexibility to work weekends, public holidays and evenings as neededCurrent driver''s licenceBenefits to youAccommodation may be providedDiscounted accommodation at over 300 G''day Group holiday parks nationallyDiscounts with our G''day Rewards partnersService recognition awardsAccess to the Employee Assistance ProgramInternal promotions and opportunitiesHow to applyAre you enthusiastic and customeroriented? Apply now! Before receiving a job offer, candidates must consent to a Federal Police clearance.This role may involve extensive manual handling tasks, including lifting up to 20 kg, kneeling and squatting, handling chemicals and utilising machinery.The G''day Group acknowledges its responsibility to demonstrate ESG risk factors and sustainability in daily operations. Our fiveyear ESG strategy focuses on fostering a safe, respectful, inclusive workplace, giving back to communities and protecting the environment.Seniority level: MidSenior levelEmployment type: TemporaryJob function: OtherIndustry: Travel arrangements#J-18808-Ljbffr