Job Title

This is a rare opportunity to join an earlystage eyecare retail business with proven productmarket fit and ambitious growth plans.The Eyecare Project is recognised as one of Melbourne''s leading dryeye clinics and operates as a modern hybrid model, uniting a physical optometry and dryeye practice with a strong and expanding online retail presence. Our approach centres on calm, considered care, clear communication, and a premium, personalised experience. With expertise in dryeye management, myopia control, and complex contact lens fittings, we deliver clinically rigorous care alongside a curated boutique eyewear collection.We are seeking a warm and detailoriented team member who shares our commitment to elevating patient care and delivering a fivestar experience at every touchpoint. You''ll have genuine autonomy, direct access to the founders, and the ability to meaningfully shape the future of the clinic as we continue to grow.Job DescriptionAs a member of the Eyecare Project team, your tasks will include:Welcoming clients and patients, identifying their needs and booking appointmentsLead customer service that drives loyalty and wordofmouthRetail sales, ordering and collectionsOptical frame and sunglass styling and adjustmentsReceipt of inventory and periodic stocktakesManage stock levels, supplier relationships, and buying decisionsOversee online store operations, fulfilment, and logisticsKeep the clinic tidy, organised, and operating smoothlyWhy work with us?The support and development of our team is paramount. We offer these benefits:Fulltime or parttime working hours can be negotiatedNo late night tradingTwo consecutive days off each weekAnnual leave, personal leave, carers leave, compassionate leave, parental leave, community service leave and long service leave in accordance with the Health Professionals and Support Services Award and National StandardsFree sunglasses and optical frames and lenses every year, and family discountsTraining and development opportunitiesA fun and inclusive work environmentQualifications and experienceTraining will be provided but we are looking for a skilled team member with the following:A minimum of one year''s experience as an optical dispenser is preferredSuperior frame selection and styling skillsExcellent sales and customer service skillsCertificate IV in Optical Dispensing is desirableHow to applyIf you are interested in applying for this position, please email your CV and cover letter outlining your relevant skills, experience and expectations to [email protected] levelEntry levelEmployment typeFulltimeJob functionHealth Care ProviderIndustriesMedical Practices#J-18808-Ljbffr