Job Title

Venue Support Officer / Accommodation Manager - Hinterland Hotel / MotelApply for the Venue Support Officer / Accommodation Manager role at Endeavour Group.Good food, good drinks, and good peoplewhat could be better? At ALH, our pubs are a place to escape and feel at home. The Hinterland Hotel / Motel is a true community landmark, offering a unique blend of a highvolume tavern experience and comfortable motel accommodation. We pride ourselves on being the goto destination for locals and travellers alike, and we are looking for a Venue Support Officer who can manage the heartbeat of our backofhouse operations while ensuring our guests feel right at home.A day in the life of a Venue Support OfficerCompletion of all financial reconciliations as required, including maintaining pointofsale registers.Maintaining all data integrity in all ALH systems in a timely manner as well as all employee records and training records.Manage stock control and stocktakes within the venue as well as identifying and highlighting cash and stock variances.Ensure all VISA obligations are met and managed for team members in the ALH systems.Reviewing all venuegenerated reports and providing feedback to key team members.Assist Management Team in achieving expected audit results as well as Compliance and Loss Prevention.Manage all motel accommodation operations, including guest relations, room allocations, and overseeing housekeeping standards.Drive motel occupancy and revenue while ensuring every guest has a seamless checkin and checkout experience.About YouExperience in hotel or motel management and understand how to deliver a premium guest experience.Provide outstanding customer service with enquiries via phone, email and facetoface.Understand the importance of privacy and confidentiality with sensitive information.Maintain the administration area in a wellorganised and professional manner at all times.Support the venue team with service on the floor during peak times of trade.What''s in it for you?We''re big, but part of something much bigger. ALH is in good company, sitting alongside the likes of Dan Murphy''s, BWS, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We''re serious about having a good time creating a safe, inclusive and fun place to rock up to. We''re all about creating a more sociable future, together for our customers and each other.Learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au.Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.#J-18808-Ljbffr