Job Title

Fresenius Medical Care is looking for an experienced Clinical Sales Specialist to join our team in Victoria. The role reports to the National Sales Manager and focuses on promoting Fresenius therapies and associated products through sales activities, training, and education of customers, ensuring smooth account operations and resolving issues in partnership with the business manager.Key ResponsibilitiesImplement a sales strategy per account to maintain existing business and develop new opportunities. Work closely with the Regional Business Manager across the entire sales cycle to ensure customer outcomes and achievements.Increase customer base and market presence by establishing relationships with key opinion leaders, influencers and decision makers.Provide targeted counseling and account information to the clinical and technical team as required.Track and report competitor activity within the assigned accounts.Maintain a highprofile presence in the marketplace by creating winwin solutions that turn a sales relationship into a longterm partnership.Manage postpurchase activities (checking order status, consumable and capital movement delivery, handling complaints, etc.) to ensure customer satisfaction.Provide appropriate clinical support activities such as inservicing, installations, training & education as required.Support Sales Administration: provide input to forecasting requirements, prepare annual sales budget, and set sales objectives by creating a sales plan and quota for the region.Prepare and present customer offerings, quotes, tenders, reorders, and monthly or quarterly presentations or other customer reports as required.Provide feedback to the Invoicing team on incorrect invoices and ensure PPT Treatment numbers are shared in a timely manner.Update clinical knowledge by participating in educational opportunities, reading professional publications, and maintaining professional networks.Promote a team culture by assisting others during periods of high workloads, leave or absence to meet overall objectives.Provide input and support to marketing programs as required.Maintain team communication and undertake other tasks as required.Participate in FMC activities, including attendance at staff meetings and involvement in company events (e.g. Home Therapies, RSA).Provide input and support to Supply Chain for the Sales & Operations Planning process.Demonstrate a high level of understanding, knowledge and skills in the designated specialty (HD/seating) Fresenius Medical Care portfolio, dialysis therapy and renal nursing.Deliver and evaluate education programs / inservices (as developed by the marketing team) about FMC products.Provide educational resources (brochures, manuals, etc.).Identify individual learning needs of clients in consultation with nurses, nurse educators, clinical NUMs, etc. to support individual learning plans.Perform clinical competency assessments of clients and provide certification of competency where required.Provide expert renal knowledge and identify strategies for optimizing patient care based on current research and trends in renal practice.Provide clinical support to new and existing nurses and support patients directly if/as required.Maintain own clinical competence in line with FMC Clinical Competencies.Deliver and evaluate education programs relating to dialysis practices in complement with FMC products.Identify customer resource needs (e.g., new products, technical support or clinical training) and provide appropriate support through liaison with the technical, sales and marketing teams.Build and maintain positive / valueadd working customer relationships.Deliver presentations to doctors, nurses and key opinion leaders in complement to FMC products.Organise events such as training sessions, focus groups, networking events for customers and health groups in conjunction with the regional business manager and other departments if/as required.Maintain and develop existing and new customers through planned individual account support, working with other FMC teams or discussing future targets with the regional business manager.Monitor and report on competitor activities and provide relevant information to management.Update own clinical knowledge by participating in educational opportunities and maintaining professional networks.Demonstrate a commitment to professional development through membership of professional organisations/associations, including relevant participation in special interest groups.Qualifications and ExperienceRegistered Nurse with demonstrated renal (HD) skills highly desirable.Ability to work with minimal supervision, set priorities, and a demonstrable track record of success in medical sales.Highly motivated, independent, commercially adept, articulate and confident.Entrepreneurial and adaptive with strong interpersonal and influencing skills.Proficient in major Windows applications, including Word, Excel and PowerPoint.Minimum 3 years of sales experience highly desirable.Demonstrable track record of success in medical sales.Other DetailsThis role will work closely with the National Sales Manager to develop and implement business plans within the region.Must have and maintain a current Driver''s License & own car mandatory.Ability to provide an outofhours service to hospital wards and/or patients.You may be required to assist in clinical product trials and installations in your home state or interstate from time to time, or to attend meetings or conferences interstate from time to time, which may be inclusive of weekends.Seniority LevelMidSenior levelEmployment TypeFulltimeJob FunctionSales and Business DevelopmentIndustries: Hospitals and Health CareReferrals increase your chances of interviewing at Fresenius Medical Care by 2x.#J-18808-Ljbffr