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Aftermarket Service EngineerWelshpool, Western Australia, AustraliaSalaryA$90,000.00 per year A$110,000.00 per yearAbout the BusinessSince 1942, Eriez has been more than a companyit''s a catalyst for innovation. Our journey began in the heart of Erie, Pennsylvania, but our impact reverberates across six continents, with our office in Welshpool, WA. It''s not just the cuttingedge tech; it''s the Eriez spirit.Magnetic Magic: Our magnetic separation tech isn''t just science; it''s sorcery. We make metals dance, particles align, and impurities vanish.Metal Detectives: Forget Sherlock Holmes; meet our metal detectives. They sniff out hidden treasures in conveyor belts, recycling streams, and mining pits.Material Maestros: Handling materials isn''t a chore; it''s an art form.Join the InnovationAs our Aftermarket Service Engineer, you will be at the center of client satisfaction and longterm partnerships. You will provide expert technical guidance, support maintenance solutions, and drive aftermarket sales initiatives, making sure Eriez equipment delivers value well beyond the initial purchase.ResponsibilitiesPartner with clients to understand performance needs and propose tailored aftermarket solutions, review, negotiate and renew customer contracts.Establish and execute effective aftermarket sales strategies and programs by crossselling our products and services to provide aftersales service support.Mentor customers and internal teams on product maintenance, upgrades, parts, and service best practices.Build opportunity pipeline, quotes, costings and/or tenders using an ERP system and provide support to our Rep Agents, Resellers and Distributors.Lead technical presentations, demos, quoting, and issue resolution with professionalism and clarity.Build enduring relationships that fuel revenue, loyalty, and brand advocacy by visiting customer sites and reviewing spare parts.RequirementsJoin a company that values precision, innovation, and strong project leadership. You will work with industryleading experts and play a critical role in delivering projects that shape the future of engineered solutions.About YouEngineering qualification and background (mechanical, electrical, materials, or similar) with strong technical fluency.Technical experience in sales engineering or aftermarket roles (bonus if in manufacturing, heavy industry, or equipment).Proficient in MS Office, particularly Outlook, Word and Excel.Experience using SAGE or other ERP systems.Excellent problemsolving, communication, and presentation skills.Selfmotivated, customerfirst mindset with ease in remote collaboration.Keen eye for technical details, with the ability to decipher complex drawings.BenefitsCompetitive salary and performancebased bonuses.Extra 3% Superannuation.Collaboration and supportive work environment with our global team.Access to professional development opportunities.Apply NowReady to take your career to the next level? If you are eager to learn and love orchestrating a symphony of sales strategies and programs aimed at delighting our customers and maximising revenue, APPLY NOW with your resume, cover letter and 5 reasons why we should hire you.#J-18808-Ljbffr