Job Title

Quay West Suites Melbourne, 26 Southgate Avenue, Southbank, Victoria, AustraliaPosted Tuesday 6 January 2026 at 3:00 pmAt Quay West Suites Melbourne we transform every guest''s stay into an unforgettable experience. We are more than just a luxury apartmentstyle hotelwe are a vibrant community overlooking the beautiful Yarra River, right in the heart of Southbank Promenade, where style and elegance meet topnotch hospitality.Here, you will work in a stunning environment, surrounded by modern amenities designed to make every stay exceptional. From our Jarrah Restaurant & Bar to our stateoftheart gym, stunning lap pool, and serene spa, our hotel offers a diverse range of facilities that cater to business travellers, families, and romantic getaways alike.We pride ourselves on providing personalised service, and we''re looking for passionate individuals to join our dedicated team. Whether you''re interested in guest relations, food and beverage, or event coordination, you''ll find opportunities to grow and excel in a dynamic and supportive setting.PurposeAs the Night Manager, you will ensure the property runs smoothly from 11pm to 7am. During these night time hours when most guests are asleep, you serve as the reliable point of contact, addressing latenight guest inquiries, maintaining security, and managing minor maintenance matters, all to uphold the hotel''s exceptional reputation.Primary ResponsibilitiesManage nightly hotel operations and ensure the safety of all individuals on the premises during your shiftDeliver continuous customer service throughout the evening, encompassing checkins, checkouts, and addressing guest inquiriesManage the reception desk and oversee night audit and reporting proceduresUphold overnight property security standardsAssist in preparing for the daytime team''s operationsSkills and ExperiencePrevious experience in Night Audit and/or Accounts is highly valued, as this role can serve as a steppingstone to various opportunities in operations or financeA positive demeanour and capable of working independentlyHold a sincere commitment to customer service, and the technical proficiency to execute nightly front office transaction auditsQuick thinking, customercentric trouble shooter with a proactive approach to crafting and delivering memorable guest experiencesA keen eye for detail to ensure accurate daily revenue capture and reportingAt Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow''s hospitality. Accor is an inclusive company, building diverse teams across the globe.Everyone has a story and we want to learn yours. We invite you to APPLY NOW.#J-18808-Ljbffr