Job Title

Join Our Team at Allenby Gardens Dental!Where compassionate care meets clinical excellence.About UsAt Allenby Gardens Dental, we put patients first. Our friendly, community-focused practice is committed to delivering high-quality dental care in a supportive and welcoming environment. We''re currently seeking a motivated and caring Dental Assistant and Front Office team member to become part of our dedicated team and help us provide exceptional service every step of the way.About the RoleThis Dental Assistant position is a dynamic role that offers variety and the chance to make a real impact in patients'' lives. We''re looking for a reliable, well-organized individual with strong communication skills. The right candidate will be passionate about patient care, able to multitask efficiently, and be committed to maintaining a clean and safe clinical space. When at FrontOffice, you will also be the first point of contact for our patients, ensuring their experience is pleasant from the moment they step through the door. You will play a key role in managing the day-to-day operations of the front office, scheduling appointments, and providing exceptional customer service.Key ResponsibilitiesFront Office (Reception) Duties:Greet and check in patients with a warm and professional demeanorAnswer phone calls, respond to emails, and manage patient inquiriesSchedule and confirm patient appointmentsMaintain and update patient records in our electronic systemVerify insurance information and handle billing inquiriesAssist with processing patient payments and managing accounts receivableEnsure the front office is clean, organized, and welcomingCollaborate with the dental team to ensure smooth and efficient operationsHandle patient follow-up communications as neededAssist with other administrative tasks as necessaryClinical (Dental Assisting) Duties:Support the dentist during a wide range of procedures, ensuring a smooth and efficient workflowPrepare treatment rooms and sterilize instruments in line with infection control protocolsAssist with setting up instruments and materials before proceduresMaintain accurate and up-to-date patient recordsHelp ensure patients are comfortable and well-informed throughout their visitMonitor and restock clinical supplies as neededAdhere to all health, safety, and infection control standardsWhat We''re Looking For:A warm, professional manner and teamfirst attitudeExcellent interpersonal and communication skillsAbility to multitask and remain calm under pressureStrong attention to detail and a proactive approachAbility to understand and implement infection control protocols and sterilisation proceduresThis position requires a balance of technical skills, organization, and exceptional customer service. If you are a motivated, organized, and patientfocused individual who is passionate about helping others, we would love to hear from you!Your application will include the following questions:Which of the following statements best describes your right to work in Australia?#J-18808-Ljbffr