Job Title

Venue Manager / Front of House Manager Third Wave BBQThe VibeIf you''re the kind of leader who loves being on the floor, running service like a weapon, and building a team that actually enjoys coming to work, this is your role.Third Wave BBQ Albert Park is busy, loud (in a good way), high energy, and all about memorable guest experiences. We''re looking for a handson Venue Manager / FOH Manager who leads from the front, owns standards, and brings great hospitality to every shift.This is not a "sit in the office" job. You''ll be on the floor most of the time, with admin done around service and quieter windows.About UsThird Wave BBQ is known for bold American BBQ, big flavours, and a dining experience people talk about afterwards. Albert Park is one of our flagship venues, and we''re part of a fastgrowing group with more sites on the way. If you want growth, development, and a clear pathway into bigger roles as we expand, you''re in the right place.The RoleYou''ll run the front of house like it''s your own. That means:creating a strong service culturecoaching the team in real timemanaging bookings and flowhandling guests and feedback with confidencekeeping standards high every day, not just on "good shifts"You''ll work closely with the kitchen and leadership team to keep service smooth, fast, and consistent.What You''ll Be DoingLead daytoday FOH operations with a focus on energy, consistency, and guest experienceBe on the floor, coaching and supporting the team through serviceBuild a highperforming FOH team through training, feedback, and accountabilityManage bookings, reservations, walkins, guest requests and complaints professionallyOwn FOH KPIs: sales targets, upselling, labour efficiency, service speed and standardsRosters, scheduling, performance management, and shift planningMaintain compliance: RSA, liquor licensing, health and safety, venue proceduresFOH stock control: ordering, par levels, wastage reduction, supplier coordinationCollaborate with BOH and management to keep the whole venue firingContribute ideas to promos, events, and ways to build repeat customers and team cultureWhat We''re Looking ForMinimum 2 years management experience in a very busy hospitality venueProven experience as a Venue Manager, FOH Manager, Restaurant Manager (or similar)Strong leadership and communicationCalm under pressure, sharp with details, and great with guestsConfident with booking systems and restaurant ops softwareFlexible availability (nights and weekends are part of the deal)High standards and a genuinely positive, motivating styleWhat You''ll GetFulltime permanent role with a competitive salary packageA fastpaced venue where you''ll actually enjoy serviceReal growth opportunities across a group that''s expanding (step up into senior roles as new venues open)Strong support, clear expectations, and room to bring ideasStaff meals, employee discounts, friends and family discountsReady to Run the Floor?If you want a role where you''re in the action, leading a great team, and building a longterm career with a growing hospitality group, we''d love to hear from you.Send your CV and a short note about:The kind of team culture you buildWhy Albert Park and Third Wave BBQ suit youYour application will include the following questions:Which of the following statements best describes your right to work in Australia?How many years'' experience do you have as a Front of House Manager?Do you have experience preparing work rosters?How many years of people management experience do you have?How much notice are you required to give your current employer?#J-18808-Ljbffr