Job Title

OverviewDawn2Dusk Caf is a well-established boutique caf located in the Helensvale and Hope Island community on the Gold Coast. We pride ourselves on delivering high-quality specialty coffee, a refined caf menu, and a consistently high standard of customer service.We are seeking an experienced full-time Caf Manager to take full responsibility for the daily operations and performance of the business.Key ResponsibilitiesManaging the day-to-day operations of the caf, including front-of-house service, workflow coordination, and staff supervisionRecruiting, training, rostering, supervising, and performance-managing front-of-house and kitchen staffPreparing staff rosters and managing labour costs to meet budget and operational targetsOverseeing stock control, ordering supplies, managing supplier relationships, and monitoring wastageSetting pricing strategies and monitoring costs in line with budget forecasts and business objectivesMaintaining accurate records of stock, sales, expenses, and financial transactionsEnsuring compliance with food safety standards, workplace health and safety requirements, and relevant licensing regulationsHandling customer enquiries and complaints, and actively monitoring customer satisfaction to maintain service qualityCoordinating menu planning and promotions in consultation with chefs and ownersPlanning and organising special events or functions where requiredImplementing operational procedures to improve efficiency, service quality, and overall business performanceSkills & ExperienceAt least three years of relevant full-time experience in a caf or restaurant management roleA relevant qualification at AQF Diploma level or above (or equivalent experience)Strong leadership, organisational, and communication skillsProven ability to manage staff, control costs, and meet financial targetsHow to ApplyPlease submit your resume and cover letter outlining your suitability for the role [email protected] or apply via the relevant advertising platform.Your application will include the following questions:Which of the following statements best describes your right to work in Australia?How many years'' experience do you have as a Cafe Manager?How many years'' experience do you have in the hospitality & tourism industry?Have you completed a qualification in teaching?Have you completed an accredited barista training course?Which of the following types of coffee do you have experience preparing?Do you hold a current Food Safety certificate?Do you hold a current Safe Food Handling certificate?#J-18808-Ljbffr