Job Title

New Plumbing Solutions (NPS) is a fast-growing national trade services business delivering critical water, metering and plumbing services across Australia. We are proud partners to major water authorities, including Sydney Water, supporting high-volume, safety-critical programs that matter to communities.We are now seeking a Head of Water Operations to lead our NSW & QLD Water Utility portfolios, including Plumbing and Metering contracts due to company growth and will report directly into the Chief Operating Officer.Being a new role NPS are looking for a senior leader who is commercially accountable and responsible for people, performance, safety, customer outcomes and profitability across the regions with an eagerness to grow and develop the portfolio.The OpportunityYou will lead 3 x Contract Managers and 1 x Field Supervisors and have approx 50+ indirect reports initially.You will take full ownership of:Contract delivery and customer performanceRevenue, EBITDA and cost controlSafety, compliance and riskTeam capability and engagementContract growth and expansionThis role suits a commercially minded operations leader who can balance people, customers and financial performance in a fast-moving utilities environment.What You''ll Be Accountable ForDeliver NSW & QLD revenue and EBITDA targetsOwn budgets, forecasts and financial performanceDrive operational efficiency and margin improvementCustomer & Contract PerformanceBuild strong, trusted relationships with water authoritiesEnsure service quality, compliance and operational excellenceGrowthIdentify and convert opportunities to grow existing contractsSupport tenders and new contract mobilisationLead and develop Contract Managers and Field SupervisorsBuild high-performing, highly engaged teamsStrengthen retention and leadership capabilitySafety & ComplianceLead safety culture and performanceDeliver TRIFR, audit and compliance targetsEnsure all work meets HSEQ and regulatory standardsAbout YouYou are a senior operations leader with:Experience managing and growing multiple commercial contracts essentialStrong people leadership across large, field-based teams keyBackground in water, utilities, infrastructure, maintenance or field services preferredAbility to make fast, confident decisions in dynamic environmentsExcellent customer, stakeholder and relationship skillsWhat''s On OfferNPS is a national business built on values that we live and breathe every day: Progressive | Responsive | Play as a Team | Give a Sh*tLead a high-growth national business NPS is rapidly expanding across NSW & QLD with major water authority and metering contracts underwayBuild and shape operations design the future state of field operations, depots, leadership structures, safety and performance as we scaleWork with a proven, award-winning team two-time Victorian Training Award cittaina with strong engagement, apprentice pipelines and leadership developmentReal influence and autonomy own budgets, teams, and operational strategy across two statesDiverse and future-focused work water networks, smart metering, maintenance and capital programsPeople-first culture high engagement, Women in Field, leadership programs and strong support from our People & Capability teamCompetitive executive package including salary, vehicle and performance incentivesOpportunity to leave a legacy in a business that is growing fast and doing things differentlyCompetitive executive package including salary, fully maintained vehicle and performance incentivesCareer pathway into bigger portfolios and national leadership as NPS continues to growSupportive leadership and office teamsLeadership development programs and training coursesApply nowIf you''re ready to lead, grow and shape the NSW & QLD Water portfolio for one of Australia''s fastest-growing water services diseases, we''d love to hear from you.Unlock job insightsYour application will include the following questions:Do you have experience of managing/leading multi commercial contracts?Do you have perm working rights to work in AustraliaDo you have experience working in utilities, water or service field?#J-18808-Ljbffr