Job Title

Temporary full-time opportunity based in Milsons Point (4-month contract with possibility of extension)Salary Packaging: Package up to $15,900 of your pre-tax income and boost your take-home payFitness Passport: Discounted access to gym and aquatic centresHybrid role with work-from-home flexibilityAbout usAt Royal Rehab we''re redefining health and wellbeing. A leading charity with over 125 years of innovation in rehabilitation and community support services, we are committed to empowering individuals to achieve their health goals through evidence-based care and lifestyle medicine. Royal Rehab is renowned for our focus on research and innovation and sits uniquely as a provider of advanced rehabilitation and disability services including supported accommodation, private rehabilitation hospitals, a purpose-built resort for people with spinal cord injury and community services.We offer a vibrant, inclusive culture that values your expertise.About the roleWe are seeking a seasoned Accounts Receivable Expert (Debt Recovery & Process Improvement) to join us on a short-term contract and deliver immediate, tangible impact across our Accounts Receivable (AR) function.This role is focused on improving the whole of business AR function including recovering aged and atrisk receivables, stabilising cash flow, and identifying systemic issues that drive delayed or uncollectable debt. Success in this position will come from a blend of handson collections and robust rootcause analysis, delivering clear recommendations to prevent recurrence and to strengthen the endtoend processes. Working within a matrix reporting structure, you will harness and manage revenue collections teams across the business to achieve collection targets and drive sustainable system and process improvements.Key responsibilitiesTake ownership of aged receivables.Prioritise accounts by value, risk, and collectability.Engage business and external stakeholders to resolve disputes and secure payments.Negotiate payment plans where appropriate.Escalate highrisk or uncollectable debts with recommendations.Identify reasons for delayed payment including systemic administration or billing issues, contract misunderstandings, funding and process gaps.Maintain a structured rootcause log linking issues to dollar impact.Deliver a cleaner AR ledger.Provide practical and prioritised improvement recommendations.Complete a clear handover pack for Finance and Operations.About youWe seek a selfmotivated and friendly individual with:Essential CriteriaProven experience in debt recovery and AR collections preferably in a clinical service delivery NFP environment with a particular focus on NDIS, iCare, insurance and rehab funded clients.Proven track record successfully delivering sustainable and ethical improvement in collections and positive process outcomes.Demonstrated experience in the continuous improvement of AR processes and workflows to positively impact finance, operations and the wider business.High competency with billing processes and systems, finance ERPs, CRM scheduling systems, and funding portals.Strong stakeholder engagement skills.Strong communication skills with the ability to translate financial requirements to a nonfinancial audience.High attention to detail with a problemsolving mindset.Ability to work independently, prioritise competing demands, and handle sensitive conversations.Your Royal RewardsSalary Packaging: Lower your taxable income and increase your takehome payBenefits: Fitness Passport availableMaxxia Rewards: Enjoy a huge range of discounts through our salary packaging partnerCareer growth: Genuine career opportunitiesWork life balance: Flexible work arrangementsSalary: Competitive remunerationEmployee Assistance Program: Access to professional counselling and coaching for you and your immediate familyLeadership: Supportive and experienced leadership teamCulture: Friendly and closeknit team environmentWe know diversity makes Royal Rehab a great place to work, and we are committed to building an inclusive workplace culture that reflects the people we serve. We encourage applications from all members of our community, including Aboriginal and Torres Strait Islander peoples, LGBTIQA+ individuals, people with disability, and those from culturally and linguistically diverse backgrounds.If you require any adjustments to participate equitably in the recruitment process, or to support you in the workplace should you be successful, please let us know. We are committed to creating an inclusive and accessible environment where all individuals can thrive.What''s nextIf this sounds like the perfect role for you, address the essential criteria in your cover letter and APPLY NOW to start your journey with us!Please note, only applicants that address this essential criteria will be considered.Visit our Royal Rehab careers page for more information: www.Royalrehabgroup.com.au/careers/The successful applicant will be required to provide and undergo preemployment checks including but not limited to a current criminal record check, working with children check, employment history and referee checks. Vaccination against infectious diseases is strongly encouraged.#J-18808-Ljbffr