Job Title

Career Grade: DLocation: Ipswich, Hybrid onsite 3 days per weekInternal Closing Date: 30th January 2026Why this job mattersLooking for a handson software engineering manager who can lead and be accountable for the design, development and E2E delivery of the Workforce Scheduling management solutions, technical infrastructure led by this team ensuring within the budget and on time. Accountable for ASM (Application support and maintenance) operations of the entire stack ensuring achieving all SLAs and defined key metrics. Workforce Scheduling management solutions is a missioncritical platform for Openreach. It is the lifeline serving -:25K Field Engineers (DL C Third Party) carrying out 60K jobs every day in the Field to serve our end customers. Taskforce (solution for Openreach workforce Scheduling management) is critical scheduling application which sits at the heart of Openreach field engineering and going through major transformation of removing tech debt and modernizing with latest tool set.What You''ll Be DoingDeliver automation disruptive tech capabilities to increase Engineer''s productivity.Improve DevOps coverage across all critical applications, improve our ability to deliver via agile methodology across the stack.Emphasis on full CI/CD across the estate for touchless and zero downtime deployments.Emphasis to utilize human centric design achieving all UX standards for customerfacing applications.Reduce cost and increase delivery throughput by scaling agile practices.Define strategy to create more modular, microservicebased ordering system.Drive and deliver API first strategy for preL2C, L2C and Post L2C customer engagements.Reduce nonfunctional cost by implementing the cloud/hybrid architecture.Reduce the overall spend in the area with focus on decreasing costs in legacy application while investing in Digital applications.Move from licensed software to Opensource thereby reducing our Opex costs.Ensuring stability, performance, reliability of service for owned system and solutions.Continuously hone the skills of our brilliant technologist so that we continue to be the partner of choice for Openreach.Eliminate security risks.Analyse and create a strategy to reduce Oracle footprint in the stack.Drive consolidation for smallershadow applications and move them to more strategic systems.SkillsA strong foundation in technology and architecture is essential. The role involves overseeing the design, development, and maintenance of complex applications.Deep understanding of all phases of the SDLC, from requirements gathering to deployment and maintenance.Proficiency in modern, newage technologies, including open API solutions and standards along with Mobile app development, full stack development, and cloud computing (Cloud adoption strategy).Hands on experience in React and Java required.Ability to design scalable, resilient, and secure application architectures. Experience with microservices, monolith rationalization, and stack simplification is crucialli>Extensive experience with DevOps practices, CI/CD pipelines for touchless and zerodowntime deployments, and automation to achieve a "Zeroops ecosystem."Experience with security mandates, such as the Telecom Security Act (TSA), and implementing security best practices.Strong engineering and technical leadershipAbility to handle multi product and multivendor stakeholdersHandled a difficult people issue well - redundancy, disciplinary, reorganisationCreated a recovery plan for a struggling part of the businessEffective communication for stakeholder managementOur leadership standardsLeading inclusively and SafelyI inspire and build trust through selfawareness, honesty and integrity.Owning outcomesI take the right decisions that benefit the broader organisation.Delivering for the customerI execute brilliantly on clear priorities that add value to our customers and the wider business.Commercially savvyI demonstrate strong commercial focus, bringing an external perspective to decisionmaking.Growth mindsetI experiment and identify opportunities for growth for both myself and the organisation.Building for the futureI build diverse futureready teams where all individuals can be at their best.BenefitsCompetitive salary25 days annual leave (plus bank holidays)10% on target bonusLife AssurancePension schemeDirect share schemeOption to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.50% off EE mobile pay monthly or SIM only plansExclusive colleague discounts on our latest and greatest BT broadband packagesBT TV with TNT Sports and NOW Entertainment50% discount for friends and family on EE mobile pay monthly and SIM only plansAbout UsBT Group was the world''s first telco and our heritage in the sector is unrivalled. As home to several of the UK''s most recognised and cherished brands BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.Over the next two years, we will complete the UK''s largest and most successful digital infrastructure project connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.While we are through the most capitalintensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK''s best telco, reimagining the customer experience and relationship with one of this country''s biggest infrastructure companies.Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.A FEW POINTS TO NOTEAlthough these roles are listed as fulltime, if you''re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.DON''T MEET EVERY SINGLE REQUIREMENT?Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We''re committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you''re excited about this role but your past experience doesn''t align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.#J-18808-Ljbffr