Job Title

Visitor Experience Officer (Voluntary) - CastlemaineReports to: Front of House ManagerHours: Flexible shifts, typically 34 hours per week or fortnightlyAbout Castlemaine Art MuseumCastlemaine Art Museum (CAM) is one of regional Victoria''s most significant public art museums. Founded in 1913 and located on Dja Dja Wurrung Country, CAM has been supported by its community for more than a century.CAM presents exhibitions, public programs and learning opportunities that connect art, history and contemporary ideas. We are committed to being welcoming, inclusive and accessible a place where people feel comfortable engaging with art in all its forms.Volunteering at CAM is a chance to be part of a creative, communitydriven organisation and to gain practical experience within a professional gallery environment.About the RoleVolunteer Visitor Experience Officers are the public face of CAM. Working alongside staff and fellow volunteers, you''ll help create a welcoming, friendly and safe environment for visitors while gaining handson experience in a working museum.This role is ideal for:University students or recent graduates (arts, humanities, museum studies, education, communications)People interested in galleries, museums, cultural organisations or community engagementAnyone who enjoys working with people and being part of cultural lifeVolunteers are supported by CAM staff and provided with training and mentoring.Key ResponsibilitiesVisitor ExperienceWelcome visitors and provide information about exhibitions, programs and the MuseumAnswer basic enquiries in person and by phoneAssist with visitor wayfinding and accessibility needsSupport a positive, inclusive and respectful gallery environmentGallery OperationsAssist with opening and closing proceduresHelp monitor gallery spaces to ensure artworks and visitors are safeObserve and report any issues to staffAssist with simple retail transactionsHelp maintain a tidy and welcoming shop spaceShare information about CAM memberships and eventsPrograms & EventsAssist during exhibition openings, public programs and special eventsSupport setup and packdown as requiredApplicants should be able to demonstrate:An interest in art, culture, museums or community spacesA willingness to engage with people from diverse backgroundsReliability and a professional attitudeAbility to work both independently and as part of a teamComfort learning basic systems and procedures (training provided)Availability to volunteer on a regular basisDesirable but not essential:Current study or interest in arts, humanities, education or related fieldsA Working with Children Check will be required unless exemptions apply.CAM is committed to providing a safe, inclusive and respectful environment for staff, volunteers and visitors, and encourages applications from people of all backgrounds.Please email using the subject line: Visitor Experience Officer (Voluntary) - Front of House enquiry via EthicalJobs us or contact us on 03 5472 2292.Applications for this role will take you to the employer''s site.Applications for this role will take you to the employer''s site.Share jobJob SummaryApplications close: No Deadline please apply as soon as possible#J-18808-Ljbffr