Job Title

AtCertis Australia, we deliverinnovative and integrated security solutionsto create safer environments. With expertise in healthcare security, we work closely with our clients to ensure the protection of people and property.Our commitment is to a Safer, Smarter and Better workplace that ensures every employee is supported, respected, and empowered.POSITION PURPOSEAs the Security Officer, reporting to the Security Supervisor, you will be responsible for maintaining safety and security across healthcare facilities for patients, staff, and visitors. The Security Officer ensures service delivery and operational security are maintained without delay or compromise.KEY RESPONSIBILITIESMonitor healthcare premises and ensure a safe environmentRespond to incidents and emergencies calmly and effectivelyManage access control and enforce visitor policiesProvide high-level customer service with empathy and respectMaintain accurate incident reports and uphold confidentialityCollaborate with hospital staff to support patient care and securityQUALIFICATIONSMandatory:Current Victorian Security Licence (Certificate II minimum)Current First Aid and CPR CertificateExcellent communication and interpersonal skillsAbility to manage conflict and maintain professionalism under pressureFull working rights in AustraliaDesirable:Previous experience in healthcare security or public service rolesEXPERIENCE AND SKILL REQUIREMENTSMinimum of 2+ years'' experience in security operationsAbility to remain calm and effective during emergencies or workplace changesQuick learning skills with the ability to apply new information on the jobA growth mindset and willingness to support team developmentStrong communication skills with the ability to engage respectfully and clearlyA customer-focused approach, building positive relationships with patients, staff, and visitorsBENEFITS AND CULTUREWhat We OfferCompetitive salary & casual employment with a 24/7 rotating rosterA discount program where employees, and their family members, can save at over 400 retailers Australia-wideA well-being program that supports mental, physical, and financial healthAn Employee Assistance Program (EAP) available to employees and their familiesA culture that values and supports cultural diversityOur ValuesSafety & Well-being- Prioritizing a strong safety culture for employees and clientsExcellence & Innovation- Utilizing advanced security technology and best practicesIntegrity & Professionalism- Operating with trust, accountability, and ethical standardsInclusivity & Growth- Fostering a diverse and supportive work environmentDIVERSITY STATEMENTWithin Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered. We actively encourage First Nations and Torres Strait Islander people to apply as we build a brighter future, where all voices matter.Should you apply please be advised that should a decision be made to proceed with your application to the next stage of the recruitment process, it is only at this stage will a member of the recruitment team be in contact with you.#J-18808-Ljbffr