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OverviewThe City of Parramatta is undergoing unprecedented change and transformation as it grows into a Global City. The City''s growth and investment provide a once-in-a-generation opportunity to shape its future and ensure it is culturally, socially, environmentally, and economically sustainable.About The RoleThis position is responsible for the management, classification and distribution of the City of Parramatta''s centralised email account, electronic media, and hardcopy correspondence using the Electronic Document Records Management System (EDRMS) and integrated systems.On a daily basis you will:Manage Council''s inbox and hardcopy correspondence by creating, maintaining, allocation and distribution across Council.Assist with the archiving and retrieval of corporate records, archives and the management of onsite and offsite storage areas.Contribute to and maintain a working knowledge of information management policies, procedures and best practice.Contribute to the team''s ongoing efforts to continually improve processes, systems and customer experience to achieve best practice.About YouThe successful candidate should have at least 12 years'' experience actively working in information management with experience in document classification and indexing using an electronic information management system, and to work in a busy team providing diverse services and contribute to the continual improvement of customer service, with good attention to detail.You will also bring:TAFE Accreditation in Recordkeeping or recognised qualifications in Records/Information Management or equivalent experienceUnderstanding of the State Records Act NSW (1998), Local Government General Authority FA450 and GA28 and International Standard ISO 15489Highly developed planning, organising, and time management skillsWhat''s On OfferWe are offering a permanent full-time opportunity, with an attractive remuneration from $73,172.60 to $80,554.17 plus 12% superannuation.In addition, City of Parramatta also offers excellent employee benefits which include:A range of flexible work arrangements including hybrid WFH arrangements14 weeks paid parental leaveAccess to Long Service Leave after 5 yearsCentral Parramatta location (Public transport at our door, discounted parking)Significant leave benefits (up to 12 days flexi-time, 3 additional leave days at Christmas, 15 days sick/personal leave, 2 days health and wellbeing leave per year)Learning and development opportunitiesHealth and Wellbeing programs (Fitness Passport, flu shots, etc.)Want to know more?Further information regarding the requirements of this role can be found in the attached Position Description. Review our Values Flyer which outlines Council''s core values and behaviours.Alternatively for a confidential discussion please contact Chiti Patrabansh on (02) 9806 5340.How To ApplyCandidates MUST apply online. Please attach a Cover Letter and answer the following:Describe your experience in records and information management, highlighting your strong understanding of electronic records and document management.Include examples that demonstrate your capability to handle large volumes of electronic and hardcopy correspondence for digitisation, classification, and processing across an organisation using an EDRMS.Do you have knowledge of the State Records Act 1998 and have applied it within the workplace? Please outline your knowledge and experience in this area.Applications close 9pm, Monday 9 February 2026 and will not be accepted through any other medium.This position requires the preferred candidate to undergo a Criminal History Records check. A criminal history does not necessarily disqualify a prospective candidate from selection.The City of Parramatta supports a Drug and Alcohol-free working environment and employees may be subject to random testing as a result. Inclusion, Diversity and belonging lies at the heart of how we recruit at the City of Parramatta. We commit to creating a diverse and inclusive workplace and hire great people with a wide variety of skills, experiences, and backgrounds. We invite candidates of all ages, people with disability, Aboriginal and Torres Strait Islander peoples, women, ADF veterans, LGBTIQA+ and other culturally diverse groups. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights in Australia to apply for this position.#J-18808-Ljbffr