Job Title

Retail Consultant at Early SettlerEarly Settler is a modern furniture and homewares retailer offering stylish, affordable products designed to create a home you love. Our team shares a passion for exceptional customer experience and supports each other to reach goals.Why Join Us?Amazing team member discounts on our productsHolistic wellbeing programs to support you in being your best selfCareer development opportunitiesFun, supportive and collaborative team environmentRole DescriptionWe are looking for a dynamic Retail Consultant to join our store team. You will ensure high levels of customer service by offering a personalised experience, taking a genuine interest in our customers, and recommending items that match their needs. You will also be responsible for achieving sales targets and store KPIs conversion, customer service score, average transaction value, etc.Key ResponsibilitiesAscertain customers'' needs and recommend suitable items.Maintain uptodate product knowledge and communicate features and benefits.Upsell and crosssell, informing customers about sales and promotions.Consistently provide exceptional customer service.Demonstrate our values in every customer interaction.Ensure store presentation aligns with Visual Merchandising guidelines.Assist, resolve, or appropriately and timely escalated customer concerns.Required Skills & ExperienceAt least 2 years of retail experience in home/lifestyle products (preferred).Ability to engage customers and bring their home vision to life.Strong sales focus and "I''ve got this" attitude.Exceptional communication skills and computer literacy.Capacity to balance customer care with administrative duties.Interest in homestyling, furniture or creating welcoming living spaces (a plus).Commitment to our values: #WeAddValue, #WeAreDistinctive, #WeMakeItPersonal, #WeAreExperts, #WeKeepItReal.Normal physical ability to lift, carry and move items. Must be physically capable of supporting regular manual handling of products.Applicant must be an Australian citizen, resident, or hold the right to work in Australia (valid visa).Job DetailsSeniority level: Entry levelEmployment type: Full timeJob function: Sales and Business DevelopmentIndustries: Furniture and Home Furnishings ManufacturingDue to the high volume of applications, only successful candidates will be contacted for an interview.#J-18808-Ljbffr