Job Title

A long-standing and reputable IT services provider in Melbourne is hiring an experienced Account Manager to manage and grow a portfolio of existing clients. This role is ideal for someone who thrives in a farming and upselling environment, with a passion for building long-term relationships and delivering tailored IT solutions. You''ll work closely with technical teams to ensure client success across infrastructure, cloud, and cybersecurity services.If you''re ready to step into a relationship-focused role with strong growth potential, apply now to explore the opportunity.Key Responsibilities:Manage a portfolio of existing mid-market clients in the Melbourne regionBuild and maintain strong, trusted relationships with key decision-makersIdentify and act on opportunities to cross-sell and upsell solutions, including: Infrastructure (Microsoft, HP, Lenovo), Cybersecurity (Crowdstrike, SentinelOne), Networks (Fortinet Firewalls)Work closely with internal technical and delivery teams to ensure client satisfactionDrive account growth and track performance against revenue targetsRepresent the business as a trusted partner, not just a vendorSkills & Requirements:Proven experience in account management or customer success in the IT industryExperience working with mid-market customers, ideally in a managed services environmentStrong relationship-building and commercial acumenAbility to spot growth opportunities and drive revenue from existing accountsA self-starter with a proactive and client-first mindsetWhy Join?Step into a warm portfolio with room to growJoin a highly regarded IT provider with a national presence and 30+ years of successCollaborative team culture, strong internal support, and great leadershipAttractive commission structure with real earning potentialCommission Structure:$30K annual target90% of target = 6% commission100% = 8% commission110%+ = +2% acceleratorSalary:AUD90,000#J-18808-Ljbffr