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DescriptionUnlock your full potential and achieve your career aspirations with us at The Westin Hotel Melbourne. As a Night Auditor youll embark on a journey of self-discovery and ambition setting clear achievable goals embracing continuous learning and tackling challenges head-on.Join our people-first environment where career growth opportunities abound. Enhance your daily tasks with meaningful training paving the way for a fulfilling career path. At The Westin Hotel Melbourne we strive to make each day better for our guests our communities and each other. Take the next step in your Front Office career with us!Rise with us providing clerical and guest facing support in the overnight operations including end of day balancing and closing off proceduresAssist guests arriving and departing the hotel through the check in and departure processHandle general enquiries whilst engaging and inspiring guests with each guest experienceFocus on hotel security and safety updating your knowledge and certifications regularlyHandle complaints settling disputes and resolving grievances and conflicts by negotiating with relevant partiesBe an expert on the hotel and the surrounding area whilst reinforcing our commitment to wellnessBuild and strengthen relationships with existing and new guests creating intimate and distinctive experiences to enable future bookingsUnderstand the impact of the departments operations on the overall property financial goals and objectives and manage to achieve or exceed goalsAct on behalf of Senior Management / GM in the absence of the General Manager / Senior management.About YouExperience with OPERA property management system or similarRelevant experience in a Guest Service roleInterest in the financial / accounting procedures of the hotelWorking rights in Australia is mandatory (NO SPONSORSHIP WILL BE PROVIDED)Enthusiastic to elevate your careerSelf-motivated organized and capable of working autonomouslyArmed with smart solutions and a can-do attitudeVictorian driving licenseOur BenefitsExclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you your family and friendsBe part of Life with the Works program where you can enjoy flexible working hours & locations time off to pursue your passion through sabbatical leave and paid leave during your birthday monthGrow develop and progress with internationally recognized training programs unlimited strategic development and exciting career opportunities within the Marriott International groupGenuine care for associates physical emotional and financial wellbeing through our Employee Assistance ProgramOpportunity to receive Employee Referral Incentives and get paid for working with your friendWork for the Largest Hotel Network in the World which values equality diversity and inclusivenessWestin Hotels and Resorts are part of Marriott Internationals Premium portfolio which has committed to putting people first for 90 years. Apply now!At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.Key SkillsCustomer Service,Hotel Experience,Hospitality Experience,Guest Relations Experience,Math,Windows,Facilities Management,Night Audit,Front Desk,Guest Services,Phone Etiquette,Word ProcessingEmployment Type : Full-TimeExperience : yearsVacancy : 1 #J-18808-Ljbffr