Job Title

Join to apply for the Reservations Executive role at Hyde Hotels. Company Description HYDE Perth is preparing to make its grand debut bringing the signature HYDE energy to the vibrant heart of Western Australia. This bold and stylish new opening will embody the spirit of the HYDE brand: luxurious yet laidback, sophisticated with a festival soul. HYDE is embracing an evolved brand identity that is all about a festival vibe with music at its core. HYDE perfectly balances an elevated bohemianchic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colors and are designed to encourage serendipitous connections and new discoveries around every corner. HYDE is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Job Description As our Reservations Executive, youre the voice and heartbeat of HYDE Perth long before guests arrive at the hotel. Youll own the full reservations journey from first enquiry to poststay followup delivering a seamless, personalised experience that reflects HYDEs signature style. Youll manage individual bookings, handle highvolume enquiries, and take full ownership of group bookings once theyre contracted. With an eye for accuracy and a love for organisation, youll be the key connector between Sales, Rooms Division and the wider hotel operation ensuring every arrival is smooth, every detail is right, and every guest touchpoint feels effortlessly elevated. This role is parttime capacity of 30 hours per week. Main Functions Deliver warm, polished and onbrand HYDE service across every call, email and enquiry. Maintain clean, accurate reservation data in Opera, including payments, routing and all essential details. Own group bookings from contract to departure managing room blocks, pickup, rooming lists, payments and organiser communication. Build strong relationships with organisers, corporate clients, and travel partners. Create and present group resumes to internal teams, ensuring operational readiness. Liaise with all departments to ensure arrivals, VIPs and special requests are executed flawlessly. Support overflow calls with the central reservations hub and manage onsite enquiries that need personal attention. Solve problems quickly and creatively, always keeping the guest at the centre. Qualifications 2+ years experience in hotel reservations or front office Confident Opera user with strong administrative skills Prior experience handling group bookings, payments and thirdparty reservations A calm, composed approach even when things get busy or details shift lastminute Exceptional attention to detail and organisational finesse Warm, articulate communication skills (phone and written) A proactive mindset you dont wait to be asked; you take ownership A love for hospitality, lifestyle brands and creating moments that matter Full, unrestricted Australian working rights. Ready to Make Your Mark? If youre energised by people, thrive in a buzzing hotel environment, and want to build your career with the fastest growing global lifestyle brand, wed love to hear from you. Apply now and be part of the HYDE Perth opening team. #J-18808-Ljbffr