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Job Title


Program Manager Consumer Law


Company : Westjustice


Location : WA,


Created : 2026-02-02


Job Type : Full Time


Job Description

The Organisation Westjustice is a community organisation that provides free legal help to people in the Western suburbs of Melbourne. Westjustice can help with a broad range of everyday legal problems including consumer disputes, credit and debt, family law and family violence, fines, motor vehicle accidents, tenancy, youth criminal law and more. Westjustice''s purpose is to deliver targeted services and drive meaningful change. Benefits & Culture Be a part of an organisation where 98% of our team are proud to work for We pay 3% above the SCHADS award Strong focus on wellbeing Strongly committed to being a diverse and inclusive organisation Flexible working conditions Gifted additional paid leave over the summer holiday period The Role Westjustice is seeking to employ a full time Legal Program Manager responsible for leading our consumer and general civil law practice including delivery of advice, education and casework to disadvantaged worker groups primarily newly arrived migrants and refugees through our Settlement Justice Partnership and to other financially and socially disadvantaged groups in the Western suburbs. Program Manager duties Manage, supervise, mentor and support your team to provide expert legal advice and casework. Lead and manage complex projects with multiple external stakeholders including monitoring, evaluating and continuously improving legal services being delivered. Lead the identification of consumer law policy issues, draft law reform submissions and coordinate sector systemic advocacy initiatives. Coordinate and deliver legal education information and outreach services to the community and through project partnerships. Develop and maintain strong stakeholder relationships to support referral pathways. Work with the Legal Director to improve practice management across the broader Economic and Housing Rights Program. Skills Required Unrestricted Practising Certificate with a preferred minimum of five years post admission experience in consumer or other relevant civil law Leadership and management skills to make reasoned strategic decisions in a collaborative manner Experience in supervision, mentoring and training of junior lawyers, students and volunteers Strong understanding of the social context of the law and familiarity with legal and social issues faced by vulnerable and/or disadvantaged communities Strategic thinker with proven highly developed interpersonal and influencing skills that enable effective collaboration with both internal and external stakeholders Excellent communication skills including written communication (work plans, reports, funding submissions/tenders and business cases) This position will be primarily based at our Werribee office but may be required to work from our other Westjustice offices and our partnered sites. The successful applicant will require a current Working with Children Check and a Police Check or be prepared to apply for both. People with lived experience of the justice system are encouraged to apply. A police check result does not automatically disqualify an application which in each case will be individually assessed for the relevant role. Applicants must possess the right to work in Australia. For enquiries call Jennifer Jones on (03) To apply submit your resume together with a concise cover letter demonstrating your skills and experience via this portal. We will be interviewing candidates as applications are received so dont wait to apply. EEO Statement Westjustice is committed to building a diverse workforce. We strongly encourage applications from Aboriginal and Torres Strait Islander people, people living with a disability, people from diverse cultural and linguistic backgrounds, mature age workers and LGBTIQAidentifying people. People with lived experience of the justice system are encouraged to apply. A police check result does not automatically disqualify an application but will be individually assessed for the relevant role. Please ensure that you let us know in advance of any reasonable adjustment you may require during any part of the recruitment process including application and interview by contacting Ellen Flint. Any information disclosed will be held in the strictest of confidence. Key Skills Project Management Methodology, Project / Program Management, Program Management, Management Experience, Microsoft Powerpoint, Project Management, Microsoft Project, Budgeting, DoD Experience, Leadership Experience, Supervising Experience, Contracts Employment Type FullTime Experience years Vacancy 1 Monthly Salary 133000 133000 #J-18808-Ljbffr