Job Title

Mount Claremont Farmers Market: Operations Manager Role The Mount Claremont Farmers Market, Operations Manager will be responsible for facilitating all stalls at the market on the Mount Claremont Primary School site as a profitable enterprise for the Mount Claremont Primary School P&C that provides a service to the community and reports to the Mount Claremont Farmers Market Committee. The Operations Manager role has a wide scope and a successful applicant should be an enterprising individual with excellent communication and people management skills, with a demonstrated sound understanding of small business principals. A knowledge of health and safety requirements and knowledge of primary and/or secondary production will also be favoured. This person will have initiative and be open to sharing their practical skills and experiences with a broad range of people including the MCFM Committee and relevant stakeholders for the ongoing success of the Market. This is a customer facing role so exceptional customer service skills are a must. ROLE RESPONSIBILITIES Onsite Management of the Farmers Market operation day (Saturdays from 5:00am 1pm) each market day. Implement and contribute to the development of a marketing plan for the markets via posting updated & relevant social media content (Instagram & Face Book) within the Farmers Market space. Oversee the stallholder application & induction process in line with the Mount Claremont Farmers Market Charter. Help build a loyal stallholder base, providing outstanding service to the stallholders. Develop, implement, and maintain processes and procedures for the market where necessary. Supervise and develop volunteers to meet the operational needs of the markets. Ensure market resources and equipment are inventoried and maintained in good working order and maintaining & cleaning market areas and equipment on a regular basis. Organising regular entertainment for Market days such as live entertainment and activities to attract young families to the Market including planning event days relevant to the Market. Liaise with Stall holder Representatives on a regular basis in the ongoing good governance of the Market. Participate in relevant meetings and decision-making processes with the Farmers Market Committee and wider P&C when required for the long term integrity and preservation of the Mount Claremont Farmers Market. Liaising with the Mount Claremont Primary School in the ongoing management & operations of the markets as required. Liaise with local council to develop and implement health and safety policies and procedures related to the market in accordance with WorkSafe and relevant operations. Compiling & reporting of the Farmers Market Report to the Mount Claremont Farmers Market Committee for P&C meetings (or when required). Liaise with the MCP&C accountant to ensure stallholders are paying their fees in a timely manner and keeping up to date and accurate records. WORKING ENVIRONMENT At all times the Mount Claremont Farmers Market staff will strive to maintain a professional and inclusive work environment. Maintaining compliance across all relevant codes relating to the Market Operations and legislation should be the goal of everyone falling under the Mount Claremont Farmers Market day to day operations, including volunteer staff. SELECTION CRITERIA Required Knowledge, Skills and Abilities. Demonstrated an understanding of primary or secondary production, Business administration or events. Experience in customer service Excellent interpersonal communication and writing skills Problem solving ability Demonstrated reconciliation and reporting skills Ability to work independently and as part of a team and accurately report to the P&C. Supervisory and leadership skills Computer skills, including database management and the ability to engage and maintain the MCFM social media account. Events management or hospitality industry qualifications. Experience in working in community-based organisations. PHYSICAL DEMANDS This position is both an indoor and outdoor job and can be physically demanding at times such as putting out and pulling in signs and equipment and requires a person who is fit and has the ability to carry out regular market operations in the active market workplace. The Market Co-ordinator roles operation times are Saturdays from 5am to 1pm as a set time weekly onsite at the Mount Claremont Farmers Market with additional hours required to complete the weekly duties being flexible and from home. From time to time the contact time onsite may vary due to stall holders requiring access outside these times so a degree of flexibility will be required. The role offered is a 1 year part time contract with the expectation of 20-30hrs per week with an above award compliant pay structure of $73,500pa pro-rata. Unlock job insights Which of the following statements best describes your right to work in Australia? How much notice are you required to give your current employer? Do you have a current Police Check (National Police Certificate) for employment? What can I earn as an Operations Manager #J-18808-Ljbffr