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Global Company with career growth opportunitiesJoin our Growing Welfare & Engagement TeamCasual position with varying hours, located in Northam (Perth)About UsWe are trusted to ensure the safety and wellbeing of people in our care across Australia''s network of immigration centres. Our team provides fully integrated services across facilities management, accommodation, catering, welfare, engagement, security, transport, and escorting. We are committed to treating people in our care with dignity and respect in a safe and secure environment.About the RoleWe are focused on providing quality Welfare and Engagement (W&E) services and support that provide detainees with skills, confidence, and opportunities to proactively engage and explore options pertaining to their health and wellbeing.You will develop, manage and deliver structured and meaningful programs and activities for the people in our care; including educational, sporting, recreational, spiritual and leisure activities that take into consideration the specialist interests, skills and needs of diverse cultures.Ensure staff and detainees are aware and can smoothly access scheduled program sessions. Provide and control a variety of resources to support the delivery of programs and ensure accurate records of all activities delivered and maintain quality of reporting.Identify, rectify and if required, escalate contractual non-compliance.Casual position with varying hours, depending on location.To be successful in this role, you will have:Certificate III in an associated discipline such as sports and recreation, social/community work and/or learning and developmentDiploma level in an associated discipline such as Social Work or Community Services, Counselling and/or Learning and Development, Education, or related fieldQualification or extensive experience in therapeutic interventions such as Cognitive Behavioural Therapy, Solution Focused Therapy, Trauma-informed Practice, Acceptance and Commitment Therapy, Person-Centred Therapy, Mindfulness, Art Therapy, Sports Science or a relevant/related field. Other qualifications or relevant experience in the delivery of programs for adults or children including vulnerable personsMinimum of 2 years'' (full time equivalent) experience managing and conducting structured programs and activities for adults or familiesExperience working with people from Culturally and Linguistically Diverse (CALD) and different religious backgroundsUnderstand risk management principlesMaintain a current Australian Federal Police ClearanceMaintain a current Working with Children Certificate in accordance with the relevant state or territory child protection legislationNational Police Check (AFP)Hold and maintain HLTAID009 Provide CPR and HLTAID011 Provide First Aid certificates with at least 6 months of currency on the certificate.Unrestricted current Drivers LicenceAbout YouYou have a professional and friendly manner and enjoy interacting with people, the ability to effectively manage internal and external stakeholders within a complex and dynamic environment.You are passionate about providing educational and recreational opportunities that are meaningful and will enhance the mental health and welfare of individuals in immigration detention. A flexible mind set, with the ability to work as part of a multi-disciplinary team and promote environments that support and maintain positive behaviour.You are emotionally resilient, adapt well in the face of adversity, trauma, tragedy, threats, or significant sources of stress such as family, health or workplace stressors, maintain psychological well-being.Rewards & BenefitsBe part of an amazing culture, based on the values of trust, care, innovation and prideGain access to Global Employee Networks that embrace diversity and inclusion''Start with a job and stay for a career'' with extensive employment and growth opportunities across Serco''s many contractsReferral ProgramsProvision of uniformVariety of lifestyle discounts through the Serco Benefits program including discounts with Apple, Qantas, Hoyts Cinemas and moreOngoing 24/7 immediate mental health and counselling support via our Employee Assistant ProgramReferralsRefer a friend or colleague and be rewardedRefer a suitable Healthcare Professional to join Serco''s Facilities and Detainee Services Welfare and Engagement Team and receive a $500 Prezzee Voucher if they are successfulPlease email their details to and we''ll take care of the rest.Join UsIf you are inspired to make a positive difference and would like to be considered for this opportunity, submit your application by clicking the ''Apply Now'' button.You must be an Australian Citizen or Permanent Resident to obtain the required clearances for this role.For a confidential chat, contact Steven Tinev on or To learn more about these and other opportunities visit Serco and ProudAt Serco, not only is the nature of the work we do important, but everyone also has an important role to play from caring for vulnerable people to managing complex public services. We are a team of 60,000+ globally and 16,000+ in Asia Pacific responsible for delivering essential public services in areas including defence, justice, immigration, healthcare, facilities management and citizen services.Serco requires employees in this role to be fully vaccinated against COVID-19 to ensure the safety and wellbeing of our people. Please consider this requirement when submitting your application.Serco''s values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people matter and make a difference every day.We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability. By joining Serco you will have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.