Job Title

The OpportunityAn exciting opportunity has become available in our National Customer Support team. Based in Revesby, this position will make you the first point of contact for all inbound customer queries, parts orders parts pricing and availability of stock. The position is a Full time opportunity with various days and shifts Available.Hitachi Benefits:TWO bonuses a year: Potential to earn biannual bonuses providing increased earning capacityShift Loading: Potential to earn afternoon shift loading and after hours Double Time Rates on offerCompetitive pay rate: A rewarding above ''award'' base pay rateHealth: Discounted Medibank health insurance policyWellness program: access to Employee Assistance ProgramStability: Permanent Full Time Position in a leading OEM with long term job securityUniform: Generous corporate uniform suppliedTraining and Development: Continuous training and upskilling with real career development opportunities, start your rewarding career nowHome Electrical Appliances: Employee exclusive staff discounts on Hitachi goodsCompany culture: Supportive management who value your input in finding new and improved ways to achieving success. Be a part of a leading OEM that genuinely values its employees and ensures everyone is happy and safe at workOpportunity to earn a Salary Package of up to $76K.Roster: Rosters available to suit your lifestyleLocation: Revesby with access to FREE onsite parkingAbout youHigh level of attention to detail as you will be entering essential information in our systemsExcellent written and verbal communication skills to direct high-volume inquiriesProcessing internal/counter sales orders will be advantageousAbility to create purchase orders and raise invoiceshelpful and adaptable approach when understanding customer needs with an ability to navigate and solve complex issuesAptitude to navigate multiple systems and databases simultaneouslyThe ability to professionally articulate to internal and external customersHere at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate and wholeheartedly value diversity at our company.About UsHitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. At the heart of our machines, our talented and dedicated employees are committed to providing industry-leading after sales service and reliable solutions.Our CultureOur vision, mission and values is to provide quality in everything we do, with the goal of total customer satisfaction. Guided by our leadership principles, we value our people through open communication and feedback so that you can contribute purposefully towards Hitachi''s continued success. We proudly partner with key charities who make significant positive impacts in paediatric health, indigenous education, mental health and cancer research.Video