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The RoleIf you have a passion for customer service in the Concrete industry and a talent for problem solving and prioritising workload, then this is the opportunity for you We currently have an opportunity for a Batcher / Senior Batch Plant Operator to join our Narangba team.In this diverse position you will play a critical role in our business by ensuring customer expectations are met at all stages of our ordering & delivery processes. You will provide excellent customer service whilst taking orders, batch concrete to customer specifications and schedule and allocate deliveries to maximise the efficiency and utilisation of our concrete agitator trucks. You will also operate mobile and fixed plant and equipment, including front end loaders and forklifts.If you are reliable, have a strong work ethic and are committed to safety, then this is your opportunity to join our team.We are committed to support, mentor and provide training to the right candidate as well as supporting you with obtaining all relevant competencies / tickets to ensure you are set up for success in this roleResponsibilitiesRepresent the Hy-Tec brand and provide excellent phone-based customer serviceTake orders and finalise the sale of pre-mixed concrete for deliveryBatch concrete to specific mix designs via a computerised systemUse software packages to schedule rostering and truck movements for the regionEnsure Chain of Responsibility requirements are adhered to at all timesOrder raw materialsWhat you will need to succeedPrevious experience in a similar rolePrevious experience in Command/Jonel batching systems (desired but not essential)Experienced Plant Operator (FEL preferred)Demonstrated ability to prioritise work effectively in an environment of constant changeExcellent communication and interpersonal skills with an ability to build rapport with diverse customersConfident when working with computersOur BusinessHy-Tec is a leading supplier of premixed concrete, aggregates, and sands to various construction sectors. As a fully owned entity of Adbri and majority-owned by CRH, Hy-Tec is committed to building a better Australia.Adbri''s respected brands employ over 1500 people and together provide cement, lime, concrete, aggregates, concrete products and industrial minerals nationally. We pride ourselves on our supportive and safe work environment and our commitment to diversity, which drives innovation and creativity in our workforce.About CRHCRH (NYSE: CRH) is the leading global provider of building materials solutions that build, connect and improve our world. Employing 80,000 people at 4,000 operating locations in 28 countries, CRH has market leadership positions in North America, Europe and Australia. As the essential partner for transportation and critical infrastructure projects, complex non-residential construction and outdoor living solutions, CRH''s unique offering of materials, products and value-added services helps to deliver a more resilient and sustainable built environment. The company is ranked among sector leaders by Environmental, Social and Governance (ESG) rating agencies. A Fortune Global 500 company, CRH''s shares are listed on the NYSE and LSE.For more information visit: Video