Job Title

Discover a career where care goes both waysLocation looking after clients in Coffs Harbour and surroundsPermanent Full timeUp to $57.50 per hour + superannuation + Km reimbursementUp to $18,550 tax free with salary packagingExciting things are happening at Catholic Healthcare This year we''ll celebrate our 30 years in care, we now have 5500+ employees. Our Mission is to promote the dignity, life and spirituality of older people through connected and inclusive communities.In this newly created role of Clinical Care Partner, you will be providing relationship-centred clinical case management to a diverse client base, ensuring needs are met through comprehensive assessment, collaborative care planning, and support that promotes independence, choice, and quality of life. This role requires travel around the Coffs Harbour area as well as an "in office" day each week.Day to day this role looks like: Delivering relationship-centred care aligned with Catholic Healthcare''s Inspirit modelProviding comprehensive support during client contact to resolve any additional outstanding matters, provide welfare checks, review of current services and monitoring for any change in circumstancesTriaging and coordinating the provision of care management and services relating to short term pathways such as end of life and restorative careUsing client-initiated contact points to review care plans collaboratively with clients and families to optimize quality of lifeMonitoring clinical indicators in real time and identifying risks to clients health, safety, wellbeing and managing risks to prevent deteriorationCollaborating with clinical and operational teams to plan and evaluate care, ensuring high satisfaction and proactive issue resolutionUndertaking clinical investigations to identify root causes and to determine the appropriate action when incidents arise, including communicating with key stakeholders and recommending improvementsConducting comprehensive client clinical assessment and screening per organisational procedures at time of onboarding, annual review or as requiredEnsuring full utilisation of client budget and fee for service to meet needs as appropriateSupporting the review process with My Aged Care when client needs result in a greater level of funding requiredProviding advice to Care Partners, Care Coordinators and other internal stakeholders to support sound clinical decisions and overall quality of care managementProviding supervision and clinical oversight to Enrolled Nurses and/or junior cliniciansUnderstanding and adhering to the Aged Care Standards in all interactions, practices and documentationTo be successful in this role you''ll need: Completion of tertiary qualifications in nursing or similar (Bachelor of Nursing) with a minimum of 3 years nursing experienceCurrent Registered Nurse registration with AHPRAThorough understanding of the Aged Care Legislation and Aged Care Quality StandardsStrong clinical knowledge and understanding of the ageing process, particularly age-related health issuesCare management experience relating to assessment, care planning, goal writing and reviewingStrong coaching / training skills with the ability to positively influence other healthcare workersEffective conflict resolution skills with a high emotional intelligenceStrong customer-centric approach to businessAbility to work independently and as part of a multi-disciplinary teamExcellent digital literacy, including Microsoft Outlook and ExcelDemonstrated knowledge and understanding of workplace health and safetyWhat we can offer you: Competitive hourly pay rate + Km reimbursement (99c per Km) + paid travel timeNot-for-profit tax benefits so you pay less taxFitness Passport discounted gym benefitsPaid Parental leaveLong Service leave after 5 yearsA values-based organisation that welcomes applicants from all faiths and backgroundsWe know you have many choices of employer - choose Catholic Healthcare where you can make a positive impact and be well rewarded.Apply online nowCatholic Healthcare acknowledges the Traditional Owners and Custodians of the lands on which we live, work and dream. We pay our respects to their Indigenous Elders past and present, for they hold the traditions, culture, and hopes of their people as we journey towards reconciliation. We welcome and encourage applications from people across our diverse community, especially from Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.Hello Recruitment Agencies, thanks for thinking of us. Right now, we''re looking to fill this opportunity directly so if we do need your assistance we''ll be in touch.