Job Title

Senior Manager Business Data and InsightsRole: Senior Manager Business Data and InsightsEmployment Type:Temporary 12 monthsLocation:Flexible/hybrid workingarrangements available across NSW, with some travel to Sydney metro locationsrequired from time to time (negotiable)Grade:Clerk Grade 11/12Salary Range: $149,739 - $173, % Super + leaveloadingThe opportunityWe are now inviting applications for theopportunity of Senior Manager Business Data and Insights for GovernmentTechnology Platforms, within Digital NSW as it transforms to become the state''strusted partner to enable accessible, sustainable and secure digital platformsand services for the citizens and business of NSW.In this role youwill lead the delivery of data and analytics strategy, implementation, policyadvice, guidance, and assistance to embed and align data and analyticspractices across the organisation to improve data capability, maturity andquality to ensure commercial sustainability of GTP.The role isresponsible for reviewing and analysing data foundations and processes in GTP, managingthe strategic analysis of the data models and supporting the development ofcommercial insights across GTP to deliver optimal efficiencies.What you will bring to this roleExperience in managing the design, maintenance, and implementation of a data and analytics vision, strategy, and model to enhance services and outcomes for customers and the organisationExperience in the development and implementation of standard data and analytics procedures, tools, and processes in conjunction with business stakeholders to accommodate the diverse requirements across the organisationAbility to engage with subject matter experts in data to embed enhanced data and analytics processes and systems in the organisation and ensure that best practice data and analytics tools and techniques are shared across the organisationAbility to design and deliver data insights to senior leaders.Knowledge of current requirements relating to data and analytics to facilitate a collaborative approach to data and analytics across the organisationAbility to be collaborative and innovativeDemonstrated experience in identifying and scoping key delivery items for new projects using agile methodologies, while building strategic relationships with stakeholders to define business needs and user stories that maximise customer benefit.AI StatementThe NSWGovernment is committed to ensuring the safe, ethical, and responsibledeployment of AI across NSW. Please review the NSW Government Generative AIbasic guidance here: GTP embraces the use of AI toenhance productivity and creativity. In the Assignment to Role process, AItools should used solely for drafting and planning purposes, final submittedapplications need to be your own work and reflective of your personal experience.Looking for moreinformation?Reach out to theGTP recruitment team: To ApplyClick the link to submit your application. Please attachyour resume and a cover letter that responds to the two targeted questions inthe job ad, demonstrating how your skills and experience align with therole.Salary Grade 11/12, with the base salary for this role startingat $149,739 base plus superannuationClick Here to access the Role Description. For enquiries relating to recruitment pleasecontact sujatha sankaran kutty via Visit theCapability Application Toolto prepare for the recruitment process by accessingpractice application and interview questions based on the focus capabilitieslisted in the role description. Closing Date: Tuesday 16 December 2025, 9:59amCareers at Department of Customer ServiceA career at the Department of Customer Service (DCS) givesyou the opportunity to help improve government services and be part of reform thatbenefits people across NSW. We arefocused on delivering excellent customer service, digital transformation, andregulatory reform. Come join us and influence the future of our great state.Belong in our diverse and inclusiveworkplace Thestrength of our workforce lies in its diversity and embracing difference, whilethe key to our success is leveraging the contributions of employees withdifferent backgrounds and perspectives.You can view our full diversity and inclusion statement here.We want you to bring your best self to this application process. If you have any support or access needs that mayrequire adjustments to allow you to fully participate in this selection process(including an alternate format of the application form) please contact or For more information, please visitInformation on some of the different types of disabilities Information on adjustments available for the recruitment process