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Job Title


Service Support Officer


Company : Wellways Australia


Location : Melbourne, Australia


Created : 2026-02-02


Job Type : Full Time


Job Description

Part -Time (15.2 hours per week) Service Support Officer Be the welcoming and professional face of the Local Services$ phr (SCHADS Level 2B) + Leave loading + Super + Salary packagingWellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we''d love to hear from you.About this OpportunityYou will be the heart of our Mental Health and Wellbeing Local and will provide a welcoming, empathetic and safe experience for team members, participants, carers and their families as they enter the Mental Health and Wellbeing Local.This role will be part of a growing service system that places the community in the centre of the Local Mental Health and Wellbeing network across Victoria.Every interaction will provide a benefit and positive outcome for our team members, participants, their family, carers and supporters.This is the perfect role for you if you are positive, enthusiastic and are always willing to go the extra mile to support others. Now is your chance to shape the future of mental health and wellbeing in Victoria to ensure that everyone is supported and included.You will need:Proven experience in reception and administrative support rolesData entry skillsAmazing communication skillsCurrent valid Driver''s License and the ability to undertake travel for the roleCurrent Working with Children Check and NDIS Workers Screening CheckRight to Work within AustraliaSatisfactory National Police Records Check (less than 12 months old)NDIS Worker Orientation Module CertificateAbout UsWellways connects people, strengthens families, and transforms communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing. A leading for purpose mental health and disability support organisation operating nationally, our services span mental health, disability and community care and reach more than 7000 people each yearWorking with a diverse range of people, Wellways creates an inclusive community where everyone can imagine and achieve their hopes and potential.What we offerA purpose driven culture where people can thrive, everyone is respected, and differences are valuedAn equitable, diverse, and socially inclusive work environmentSalary packaging up to $15,899enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasingMeal and Entertainment allowance via salary packaging up to $2,650 per annumReceive 17.5% leave loadingevery time you take annual leavePaid parental leave after 12 months of ongoing employmentAccess for you and your family to our Employee Assistance ProgramFor a confidential discussion about the role, we encourage you to contact Matthew Riley, on Once you APPLY click here for a copy of the position descriptionWellways is committed to the safeguarding of children and vulnerable people. Successful applicants must undergo a comprehensive screening process prior to their commencement.If you''d like to know more about our reconciliation commitment, click here Reconciliation | WellwaysJob Description SummaryCultureWe''re passionate about ourwork, whichis enjoyable, challenging and rewarding.All ofourteamswork toensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels.We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.How to Apply This is your opportunity to join a values based, growing, innovative and nationally recognised organisation with over 2,000 staff members across 93 sites.Please select "Apply" below to complete your application.Applications Close04/01/2026