Job Title

Retail Practice Manager / Optical Dispenser - Wills Street EyecareWills Street Eyecare is a respected independent optometry practice in Bendigo, providing high quality clinical care and eyewear to the local community.We''re seeking an experienced Retail Practice Manager to lead the daily operations of both the health and retail sides of the business.This is a dual-focus leadership role. You will be actively joining the dispensing team in providing reception services, eyewear selection, ordering and fitting of eyewear to our patients, along with supporting the practice principals in daily operations of the business.Key ResponsibilitiesLead and support the dispensing team in providing reception services and eyewear dispensingLearn and provide optical dispensing services alongside the teamLead daily practice operations, ensuring smooth workflow and customer serviceManage product ordering, stock control, supplier relationships, and retail display standardsAssist optometrists and support patient care deliveryTrack expenses and manage accounts payable and receivableEnsure compliance with employment law and building regulationsContribute to operational improvements and assist practice principals as neededWhat We''re Looking For:A desire to work in a small business environment that is professional and caringManagement and leadership experience, preferably in retail, health, or a small businessStrong organisational, communication, and interpersonal skillsProactive mindset with the ability to identify and act on improvement opportunitiesReliable, consistent approach aligned with team and patient valuesExperience as an Optical Dispenser desirable but not essentialWhat''s On Offer:$80,000 + SuperSupport for professional developmentA stable, full-time position in a values-driven, community-focused practiceIf you''re confident leading a team and ready to manage the full scope of day-to-day operations in a busy practice with a strong retail presence, we''d like to hear from you.