Job Title

Job TitleConciergeJob Description SummaryEnergetic and efficient front desk and office support person to work in operations for a commercial real estate services company in Boston. The candidate will work closely with the Operations team and fee-earners (brokers) within the market to provide support and implement strategic initiatives. The ideal candidate will be hospitality-focused, showcase a contagiously positive attitude and exceptional communication skills, and have the ability to support clients, guests, and employees in the Office.Job DescriptionEnergetic and efficient front desk and office support person to work in operations for a commercial real estate services company in Boston. The candidate will work closely with the Operations team and fee-earners (brokers) within the market to provide support and implement strategic initiatives. The ideal candidate will be hospitality-focused, showcase a contagiously positive attitude and exceptional communication skills, and have the ability to support clients, guests, and employees in the Office.Essential Job Duties:Office OperationsManage front desk by providing building access (when required) and notifying the employees that client, vendor or job candidate has arrivedCoordinate catering, conference room space, invitations, and other event planning activities as neededMust have the ability to understand and explain AV technology as it applies to each individual requirement and complete AV checks of all conference rooms each day ensuring everything is functional and ready for useSupport, organize, and/or assist with internal meetings and events as requiredAnswer and screen all incoming calls and relay messages for 2 officesCommunicate general company informationCommunicate with operations staff, fee-earners, and Market LeaderHandle calls with discretion per the request of the operations staff, fee-earners, and Managing PrincipalOffice Administration / Vendor ManagementManage purchasing and maintenance of office supplies and office equipment (i.e., furniture, IT equipment, telephones, snack services, plants, etc.) by ordering through Workday, procurement, or outside vendorEnter all new local vendors into Workday and cleanse data, if requiredSupport mail room operations (i.e., picks and sorts mail daily, postage machine, fax and copy machines, manages incoming and outgoing FedEx shipments)Work with Operations Manager on business continuity issuesAssistance with onboarding new employeesOrder business cardsDocument preparation (review, print, bind)Support the operations team with office technology implementations, upgrades, support, facilities, telecommunications, emergency preparedness and business continuity planningOther duties as assignedRole will be evaluated on the following:Management of costs to budget, keeping variances to a minimumPositive attitudeProfessionalismEfficiency and dependabilityOrganizationCustomer service and people skillsTimeliness and responsiveness to requests and conflict resolutionBACKGROUND AND EXPERIENCEDemonstrated experience should include:HS Diploma or GED required, college degree preferredVery good written and oral communication skillsA minimum of 1 year of front desk, concierge, customer service or other hospitality experience is preferredCompetenciesAbility to follow instructions and proceduresAbility to deal and communicate effectively with all levels of staff and managementWarm and engaging demeanor. Ability to assess circumstances, empathize and offer helpHave a positive attitude and a strong sense of urgency in resolving any issues that may ariseStrong written and oral skillsStrong Microsoft Office Suite skillsKnowledge of office administrative dutiesGood judgment, tact, and discretionCushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate''s experience and qualifications.The company will not pay less than minimum wage for this role.The compensation for the position is: $ $ Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at or email. Please refer to the job title and job location when you contact us.INCO: "Cushman & Wakefield"