Job DescriptionThe Regional Manager will provide leadership, guidance, and support to retail store teams across the region, empowering them to deliver exceptional service, expert advice, and meaningful valuewhile championing care for people, pets, and the planet.A Peek Into Your Petstock DayLead & guide your team to achieve sales/KPIs & deliver world class customer service in their storeVisits stores, providing feedback to assist with the ongoing improvement and success of their storeActively work with Store Managers in promoting induction and relevant training opportunities with their teamSupporting stores with recruitment where requiredSupport your Store Managers with stock & margin management along with stocktake, ensuring completed as directed by the Loss & Risk teamCoach and mentor key staff in order to provide development and succession opportunitiesSupport your Store Managers to recruit, onboard and induct high calibre new Team MembersMonthly reporting/New store business cases where requiredAnalyse in detail any opposition''s stock mix, by product, volume, supplier, presentation to assist the Merchandise team to determine the appropriate stock mix and volumeStrong safety mindset with commitment to create a culture of safety within your teamWhy is Petstock is the place for you.Free access to mental health, financial & wellbeing support services through our EAP serviceFrom supporting the Petstock Foundation to our sustainability projects and community partnerships, our people have opportunities to play a role and be part of something bigger. Because giving back, together, is what we doOpportunity to purchase up to 2 weeks of Additional Paid leave & 4 weeks of paid parental leaveHealth and wellness services at a great corporate discountExclusive access to Workplace BankingWe''re built on family values, combined with a genuine passion for pets and people. We operate with heart, inclusivity, and inspiration for pets, people, and the planet.Do you have the below experience and looking to take the next step in your career?Experience in retail management of multiple sitesDemonstrated success in building sales and people management across multiple sitesHigh degree of business & financial acumenDemonstrated ability to achieve and exceed sales targets across a defined region and number of storesStrong safety mindset with commitment to create a culture of safety within your teamAbility to be flexible in order to meet changing work conditionsAbility to prioritise and manage conflicting prioritiesStrong interpersonal skills and attention to detailExceptional verbal and written communication skillsA commitment to represent the interests of Petstock in areas related to the business, branding and animal careIf this is the opportunity you''ve been looking for and you love Pets as much as we do, apply todayOur team is currently on holiday break. Applications submitted during this time will be reviewed in the second week of January 2026. Thank you for your understanding, we look forward to connecting with you in the new yearCompany DescriptionOur connections with pets help us grow as people, from our Petstock people in our stores and offices, our Petstock foundation team, our equine specialists, and online brands, from Australia to New Zealand.Join our passionate, knowledgeable, and down-to-earth team where we work hard and love what we do, making an impact for Pets, People and the PlanetWe are on the look out for a strong leader who is a true retailer who lives and breathes retail and honed their skills in various leadership roles and now ready to take that next step.Follow us on LinkedIn to keep up to date on life across our various brands - In our effort to support People, Pets & Planet, we''re proud of the work our Foundation undertakes -Our diversity makes us are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselvesAt Petstock we are passionate about supporting the communities we''re part of, where possible we aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies. Whilst we do not prioritise local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local community
Job Title
Regional Manager