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Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster. Job Description Located steps from Wynyard, Novotel Sydney City Centre is a haven for comfort, productivity and relaxation. We are seeking a motivated and enthusiastic full-time Hotel All-Rounder to join our team. In this dynamic role, you''ll work across Front Office and Birdie Bar & Brasserie, gaining hands-on experience in day-to-day hotel operations while delivering exceptional, memorable service to our guests.What Will You Be Doing?Delivering service excellence fromcheck in to check out and everywhere in betweenTaking responsibility for designated section/station, taking orders and keeping tables and service areas clean and tidyBe the first point of contact for our guests and visitorsCompleting a variety of tasks ensuring everyday is different. From selling the Hotel''s facilities to making coffees, preparing drinks and maintaining guest accountsProviding passionate,knowledgeable and friendly service to external and internal guests at all timesAssisting our guests with our self-check in kiosksEnsuringguests who are not ALL - Accor Live Limitless members are briefed on features and benefits and signed up to the loyalty program Qualifications Your Skills and Experience Include:Previous customer service experience, preferably in a Hotel environmentStrong computer knowledge including Microsoft Office and preferably OPERA CloudThe ability to work under pressure, multi-taskand thinkon your feet to quickly resolve issuesStrong communication skills and pride in personal presentationHave a natural ability to surprise guests with your authentic guest serviceA genuine customer service focus and a strong dedication to always making our guest''s smile during their stayMust have valid NSW RSA or willingness to obtain one before startingAvailability to work 38 hours per week across a 7-day rotating roster including mornings, afternoons, evenings and weekends Additional Information What''s in it for youAn opportunity to Work Your Way, Learn Your Way and experience Benefits Your Way at AccorAbility to really contribute and feel pride in knowing you have made a difference to the greater good of the Hotel OperationWork alongside passionate industry professionalsBe mentored by experienced Accor Hospitality professionals who want to see you succeedOur commitment to Diversity & Inclusion:We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you''re welcome to let us know.Job-Category: RoomsJob Type: PermanentJob Schedule: Full-Time